Bilingual Customer Service Rep (Local-REMOTE) Job at Amerit Consulting, Santa Ana, CA

N1h6ZWpRaGVoS0xreVJxOVNLbkg2eDRvMGc9PQ==
  • Amerit Consulting
  • Santa Ana, CA

Job Description

OVERVIEW : Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”

Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA ( Full address : 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 6 months+ temp-to-hire!!!

Pay rate: $20/hr on W2

Note:

  • Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
  • Work from home will be allowed.
  • Work schedule is 9-6pm PST.
  • Bilingual fluency in English and one of these commonly spoken languages : Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
  • Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.

JOB DESCRIPTION:

  • One year of experience in the field or related area.
  • High School diploma, GED, or equivalent certification.
  • Computer literacy with the ability to quickly learn new software programs.
  • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
  • excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
  • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

JOB RESPONSIBILITIES:

  • Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
  • Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
  • Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
  • Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
  • Follows policies and procedures applicable to the position.

Thanks!

GURJANT "GARY" SINGH | LEAD RECRUITER

Office 925.297.5994

Job Tags

Contract work, Temporary work, Local area, Remote job,

Similar Jobs

Plaid Enterprises

Graphic Designer Job at Plaid Enterprises

 ...Plaid Enterprises, home to iconic brands like Mod Podge, FolkArt, Apple Barrel, Bucilla, and Arteza , is seeking a Senior Graphic Designer to lead the conceptualization and creation of packaging and branding that stands out on the retail shelf and wins the digital... 

Chavira's

Butcher/Meat Cutter Job at Chavira's

 ...Chavira's in Las Cruces, NM is looking for one butcher/meat cutter to join our 34 person strong team. We are located on 5702 Bataan Memorial E C3. Our ideal candidate is a self-starter, motivated, and reliable. Job Title: Experience Butcher (Must have minimum of 1 year... 

24 Seven Talent

Graphic Designer Job at 24 Seven Talent

 ...Our client is looking for a Graphic Designer to join their team working onsite 5 days/week in Webster, TX. This is full-time, direct hire opportunity that comes with excellent benefits. Ideal Candidate: a Bachelors degree in Design Communications or a related field... 

Alpha Medicine and Rehab

Orthopaedic Spine Surgeon Job at Alpha Medicine and Rehab

 ...Full-Time Orthopedic Spine Surgeon - Personal Injury Practice Ability to Travel Throughout State We are seeking a full-time orthopedic...  ...: -MD/DO, board-eligible or board-certified in Orthopedic Surgery -Spine Fellowship required (Orthopedic spine preferred) -... 

SWABACK

Landscape Architect Job at SWABACK

Join an award-winning firm shaping the built environment through bold, environmentally sensitive design. SWABACK, founded by Frank Lloyd Wright apprentice Vernon Swaback, has over 45 years of experience in master planning, architecture, and landscape architecture. The...