Job Description

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.

HSS is currently seeking a Branch Manager to support our Grand Rapids, MI office.

This position will work remotely traveling to our client site on a daily basis to service our clients.

The Branch Manager role will be a critical link between our clients and talent. Daily this role will lead the recruiting and interviewing process, will lead in the fulfillment of meeting client demands daily, and lead their team to fulfill their job responsibilities.

Duties and Responsibilities

• Create recruiting plans to develop talent pool for future and existing opening. Recruiting plans will include a variety of sources in the community, online and through referrals.
• Ensure workforce is complaint and staff adhere to Wage and Hour requirements.
• Manage market operations to budget targets for Revenue, Gross Profit, Expenses and Net Operating Income.
• Build and develop relationships with clients and partners through service excellence and operational discipline to continue to grow market.
• Ensuring high satisfaction and retention levels with our staff, our talent and our clients.
• Ensure compliant office operations to include new hire application and compliance process.
• Develop staff through positive coaching, encouragement, ride-a longs, and role modeling client operations meetings at client locations.
• Providing the highest level of customer service through customizing staffing by incorporating client needs into our practices while maintaining HSS operations standards and profitability goals.
• Participating in networking events and organizations.
• Ensure timely and accurate placement of compliant talent.
• Administration of bookkeeping, data entry, reporting, billing etc. associated with operation of office
• Accurate and timely completion of weekly payroll processing and administration.
• Meet all deadlines enforced by corporate office procedures or Vice President of Operations standards of excellence.
• Meet Revenue goals for the branch; control branch costs based on cycle of revenue
• Support prospecting new clients by attending meetings when requested.
• Implement new accounts as required by terms of the contract and best practices.

Qualifications

• Bachelor’s Degree in Business, Hospitality, HR, Accounting, or other related field or equivalent work history.
• Minimum of 5 years within the staffing industry leading a branch or market or related job experience in Human resources, interviewing and or talent acquisition
• Minimum of 3 years’ experience with 2 or more direct staff reports
• Previous experience in the hospitality industry is preferred
• Previous demonstration of leadership skills
• Strong interpersonal, relationship building, teamwork and problem-solving skills
• Knowledgeable in Microsoft Suite and computer systems
• Ability to travel within territory daily as needed to meet client needs

Eligibility Requirements

• Must be legally authorized to work in the United States without restriction.
• Must be 18 years of age or older

WHAT WE OFFER:

HSS offers medical, dental and vision insurance for both their employees and their families. We also offer our employees disability, life, critical illness and accident insurance.

• Health Benefits after 90 days, 7 Paid holidays, 120 hours of paid time off
• Laptop and cell phone
• Ongoing training and development
• Competitive salary
• Career growth opportunities
• Car Allowance and Bonus Potential

If you meet the requirements and this job meets your skills and interest, please apply with your resume and your hourly pay desired for consideration. At HSS, we look forward to meeting you!

HSS is the largest staffing agency in hospitality. Are you interested in other positions at HSS? Check out additional great opportunities at hssstaffing.com/careers

HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

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