Job Description

About the job:

The Billing Manager will oversee all aspects of the firm’s legal billing function, while also managing new file intake, conflicts checking, timekeeper setup, and rate management. This role requires extensive collaboration with attorneys, staff, clients, and external vendors, ensuring the timely and accurate handling of invoicing and financial operations. Additionally, the Billing Manager will supervise billing staff, monitor appeals, deductions, and rejections, and ensure all processes align with the firm’s policies and legal industry standards.

Essential Functions / Key Accountabilities

Billing and Invoicing Management:

• Manage the full life cycle of client invoicing, including electronic billing, appeals, deductions, rejections, split billing, and follow-ups on outstanding receivables.
• Collaborate with attorneys and staff to generate, distribute, edit, finalize, and submit a high volume of complex legal bills via various methods.
• Monitor and maintain client budgets, ensure compliance with billing guidelines, and track billing status.

New File Intake & Conflicts Checking:

• Oversee new file intake, ensuring timely setup and processing of conflicts checks.
• Ensure timekeeper setup, rate management, and mapping across various billing platforms.

Supervision and Team Oversight:

• Supervise billing staff members by providing clear guidance, regular training, and conducting thorough performance evaluations.
• Set and communicate performance goals and expectations for the team, ensuring alignment with departmental and firm-wide objectives.
• Monitor individual and team performance closely, providing timely feedback, coaching, and support to drive continuous improvement and professional development.
• Address performance issues proactively, developing action plans to improve underperformance, while recognizing and rewarding high achievers.
• Ensure staff members are meeting deadlines, maintaining accuracy in billing processes, and upholding the highest standards of service to clients and internal stakeholders.

Client and Vendor Relations:

• Act as a liaison between clients, vendors, and internal teams to resolve billing discrepancies, conflicts, and other financial concerns.
• Address and resolve issues related to invoice or payment discrepancies promptly.

Compliance and Process Improvements:

• Ensure compliance with the firm’s billing policies, industry regulations, and client billing requirements.
• Identify areas for process improvements and work with leadership on enhancements to billing operations.

Education

• Bachelor’s degree in Accounting or Finance required.

Qualifications

• 5+ years of experience in legal billing processes.
• Experience with new file intake, conflicts checking, and rate management.
• Proficiency with billing software and various electronic billing systems.
• Supervisory experience preferred, with a proven ability to manage and lead a billing team.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong verbal and written communication skills, with excellent attention to detail.
• Ability to handle confidential information with discretion and professionalism.

Job Tags

Similar Jobs