Branch Operations Manager @ High Growth Services & Tech Firm Job at Coda Search│Staffing, Chicago, IL

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  • Coda Search│Staffing
  • Chicago, IL

Job Description

A High-Growth Services Business in the Ride Share and Services industry is building out their Operations and seeking a Site Operations Manager, will be reporting to the CEO, Founders, and Owners. Will be leading Site Operations - Customer Support, Logistics, and drive customer experience. Their office is in Chicago. This role is in-office Monday-Friday.

Responsibilities:

  • Lead business and logistical transportation operations interacting with customer, dispatch, account reconciliation, and scheduling
  • Lead operating and budgeting and targets including: pricing, utilization, and cost analysis; Reporting to executive management team
  • Manage, train, and lead customer support and logistic teams
  • Lead and Manage admin operations including location payroll, billing, and staffing
  • Resolve personnel and customer inquiries
  • Drive internal hiring

Experience Needed:

  • Bachelor’s degree Is a Must within business, operations management, and or analytics
  • +6 years of Industry Experience within Hospitality, Retail, Logistics
  • +4 years of management experience, preferably within a tech-service business
  • Other experience needed: data/analytics review, team collaboration,
  • Google Sheets experienced needed tracking metrics

Job Tags

Work at office, Monday to Friday,

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