Job Description

Immediate need for a talented Business Analyst IT. This is a 12+ months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-80864

Pay Range: $60 - $63/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT.
• Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements.
• Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions.
• Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements.
• Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups.
• May also participate in the testing and evaluation of new IT solutions.
• Responsible for working with assigned business areas to do annual and long-range IT investment planning.
• Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3-year rolling cycle).
• Outputs of the analysis are feeders to the short- and long-term planning process.

Key Requirements and Technology Experience:

• Key skills;Requirement Gathering, Technology Support and Troubleshooting
• Delivering IT projects and Saas implementations.
• Product Implantation
• PMP Certification
• Minimum of 8 years’ experience in product implantation, technology support and troubleshooting.
• At least 5 years of experience participating in delivering IT projects and Saas implementations.
• Demonstrated strong analytical and communication skills.
• Ability to work effectively with customers, IT management and teammates.
• Facilitate meetings and provide direction to others. PMP Certification.
• Demonstrated ability to lead efforts across multiple business groups.

Our client is a leading Electric power and natural gas Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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