Job Description

About Us

Family Matters In-Home Care is a family-owned and operated company that has been providing compassionate, personalized home care services since 2002. We are committed to caring for all our clients as if they were part of our own family. We are seeking a Care Manager to join our team in the Silicon Valley. This role is ideal for someone passionate about delivering exceptional an client experience.

Key Responsibilities

Care Management:

• Oversee the ongoing management of client services, ensuring their needs and expectations are consistently met.
• Act as the main point of contact for clients and their families, addressing concerns and resolving issues with empathy and efficiency.
• Conduct assessments and reassesments for new clients and assist in developing personalized care plans.
• Maintain detailed records and communication with caregivers and internal team to deliver seamless care.
• Recommend and support the implementation of caregiver training initiatives, including specialized Alzheimer’s/Dementia care programs.

Who You Are

We’re seeking a compassionate, goal-driven professional delivering exceptional client care.

Requirements:

• Bachelor’s degree, RN or LVN (preferred) or equivalent experience in healthcare/home care.
• Minimum 2 years of experience in care management, ideally in healthcare, home care, or hospice.
• Strong interpersonal and communication skills with the ability to connect with diverse audiences.
• Detail-oriented, adaptable, and able to thrive in a fast-paced environment.
• Valid driver’s license and willingness to travel within Santa Clara and San Mateo Counties.

Ideal Traits:

• Emotional intelligence and a passion for creating meaningful connections.
• Goal-oriented with a positive attitude and a commitment to excellence.
• Caring and empthatic with a passion for helping seniors.

Why Join Family Matters In-Home Care?

• Be part of a mission-driven company dedicated to transforming the aging experience.
• Work in a supportive and collaborative environment that values growth and innovation.
• Make a lasting impact in the lives of our clients and their families.

Pay Range: $75,000 - $85,000 salary + bonuses based on performance

Ready to bring your skills and passion to our team? Apply today and join Family Matters In-Home Care in our mission to deliver exceptional in-home care services.

Family Matters In-Home Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

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