Job Description

Job Description and Duties The Children Services Quality Management Branch (CSQMB) is responsible for maintaining the  integrity of child and family services by monitoring the implementation of laws and regulations  governing the provision of CWS by the 58 counties. In addition, the Branch has primary responsibility  for technical assistance and oversight for CWS System Improvements, Continuous Quality  Improvement, Federal Reviews, Training Support, and Critical Incidents. The Qualitative Case Review Support Bureau (QCRSB) is directly responsible for providing support,  technical assistance and quality assurance to counties to meet the requirements of statewide  implementation of case reviews. Under the general direction of the Staff Services Manager I (SSM I)  or higher, the Associate Governmental Program Analyst (AGPA) provides complex technical support  and research to assist with Federal and State data reporting and oversight of California’s child  welfare system. The AGPA manages contracts for case review services, conducts quality assurance  activities, and completes case reviews for counties contracting with CDSS. Responsibilities also  include facilitating meetings with counties, Tribes, and stakeholders, analyzing data to support  continuous quality improvement, and contributing to the development and delivery of training to  address identified needs. The AGPA may also present findings, updates, or training content to large  audiences at conferences, webinars or other forums. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief  . Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at  Recruiter@dss.ca.gov . For guidance on applying for a state job, visit  .  Follow us on to stay up to date on our latest opportunities.  You will find additional information about the job in the . Working Conditions This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.  This position is eligible for hybrid work in accordance with the Governor’s  Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.  Please note: Regular commute is not compensable.  Special Requirements ~ The position(s) require(s) a Background Investigation be cleared prior to being hired. Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position. Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos , student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.  Candidates are required to submit a Statement of Qualifications (SOQ) in addition to completing an Examination/Employment Application (STD 678). The SOQ should be no longer than one page using no smaller than 11 point size font and must address the following questions.  The Statement of Qualifications (SOQ) are read and serves as a documentation of your ability to present information clearly and concisely in writing. Resumes do not take the place of the SOQ.  Only the most qualified will be interviewed.  1. Describe your experience conducting complex analysis projects. Please include experience with gathering information from data systems and interviews with individuals to complete analysis. 2. Explain your experience interpreting laws, regulations, or policies and applying criteria to make an assessment, write technical reports and provide recommendations. 3. What interests you about case review work? How do you see case review contributing to data, continuous quality improvement (CQI), and outcomes for children and families? Indicate the basis of your eligibility in the job title section. Your application must be postmarked by the postal service or received by the final filing date. Applications received after final filing date will not be accepted. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.  Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.  Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: General knowledge of the work of the branch, the division and the department. Knowledge of policy-making and administrative processes, including state and federal legislation, regulatory and budgetary processes, and the roles of the various branches and levels of government. The ability to identify problems and develop strategies to address problems; the ability to seek mutually-acceptable solutions. The ability to communicate orally and in writing in a well-organized, accurate, clear and concise manner. The ability to plan implementation of and manage assignments to completion within specified time frames. The ability to maintain poise, good humor and flexibility while working in a time-sensitive, deadline-driven, results-oriented environment. Detail oriented with strong analytical skills and effective editing skills. Skilled in using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook and SharePoint). Knowledge of child welfare services programs, county social welfare agencies, community organization, and CDSS administrative and support services, children's services and other related programs is desirable. Knowledge of family dynamics and issues affecting children/youth, parents, resource parents impacted by child welfare is also desirable. Excellent writing, speaking, collaboration, customer service and problem-solving skills are mandatory. Benefits There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program. TRANSPORTATION REIMBURSEMENT ~ Public transit (mass transit) passes. ~100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS). ~100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS. ~ Vanpool drivers and riders ~100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS. Benefit information can be found on the website and the website. Personal Leave Program (PLP) 2025 Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.  Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - (SOQ) IS REQUIRED. Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission. 

Job Tags

Permanent employment, Full time, Temporary work, Work at office, Remote work,

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