Job Description

ApplePie Capital is a fast-growing online lender focused exclusively on the franchise industry. Our channel is differentiated, and our momentum is real - we forge partnerships with high quality franchise brands, who deliver highly qualified franchisee borrowers seeking capital to grow their franchise empire and escape the growth limitations of traditional financing.

We have originated over $2.8B in loan volume to fund franchise loans. Our next step is to scale our success and become the premier one-stop shop for franchise finance, a $80B annual debt market. To get there, we’re looking for team members with true grit, an entrepreneurial spirit, and a burning desire to make their mark.

ApplePie Capital is seeking an experienced Commercial Loan Special Assets Officer to join the team. This role reports to our Risk Manager-Special Assets & Portfolio Servicing. ApplePie Capital is looking for a motivated team player who is passionate about reducing loan delinquencies. You will need to excel at monitoring existing account performance and managing small business borrowers through difficult circumstances. The candidate will need to be a self-motivated problem solver, and thrive in a fast-paced environment where they will work with a strong existing team of Servicing and Underwriting professionals. Primary responsibility is to manage the review and disposition of existing delinquencies/modification requests and manage relationships with existing loan purchasers related to delinquencies, modification requests and borrower monitoring commitments.

Key Areas of Responsibility

• Provide support to external owners of loans in servicing to reduce delinquency and restructure loans
• Evaluate risk and analyze account information including financial statements and total relationship
• Coordinate and negotiate with trustees or attorneys in order to negotiate and finalize workout solutions
• Research account collectability to recommend charge off
• Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
• Present strategic recommendations for resolving complex workout situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
• Provide issue specific training and participate in departmental projects
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 5+ years of Commercial Loan Workout/Collections experience
• Commercial banking experience
• Knowledge and understanding of construction and cash flow based financing for leased space businesses
• Ability to interpret and comprehend complex legal documents
• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
• Strong analytical skills with high attention to detail and accuracy
• Ability to manage a pipeline of work from assignment to drive completion
• Excellent verbal, written, and interpersonal communication skills
• Experience interacting positively with difficult or frustrated business owners
• Experience resolving and working through escalated and complex customer issues
• Ability to organize and manage multiple priorities
• Strong organizational, multi-tasking, and prioritizing skills

ApplePie Capital is an equal opportunity employer.

For more information about ApplePie Capital, visit

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