Customer Care Representative Job at 24 Seven Talent, Renton, WA

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  • 24 Seven Talent
  • Renton, WA

Job Description

We are seeking a dedicated and detail-oriented Customer Care Specialist to join a well-established team in Renton, Washington. This is a full-time, onsite position with long-term potential at a company known for its strong commitment to service, collaboration, and quality.

As the first point of contact for customers, you’ll play a key role in delivering an exceptional experience while supporting both internal teams and external partners.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat
  • Provide accurate information on products, pricing, inventory, and order status
  • Process demo requests, returns, replacements, and warranty orders
  • Navigate internal systems, including AS400 and the company’s digital catalog
  • Support Dealers and Territory Managers by handling service-related questions
  • Track and escalate unresolved issues as needed
  • Maintain daily reports and participate in weekly team meetings
  • Ensure timely and professional follow-up on all customer requests

Qualifications:

  • High school diploma or GED required
  • 1–3 months of related customer service or administrative experience (or military equivalent)
  • Strong verbal and written communication skills
  • Ability to problem-solve and multitask in a fast-paced environment
  • Proficient in Microsoft Office programs (Excel, Word, Outlook)
  • Willingness to learn and navigate internal systems and tools

Location: Onsite in Renton, WA

Schedule: Monday–Friday, 8:30 AM – 5:30 PM

Compensation: up to $45,000 annually

APPLY TODAY!

Job Tags

Full time, Monday to Friday,

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