Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...Design a long-term financial roadmap to support the companys growth and market expansion. Expertise ~ Proven experience as a CFO or in a senior financial leadership role, preferably in a high-growth tech or multinational multi-vertical company ~!! Successful extensive...
.../systems and standardized processes such as evaluation rubrics and testing data to drive decision-making Qualifications Bachelors degree required. TEAK Fellowship Alumni preferred. Commitment to TEAKs mission of educational access and success for underrepresented...
Class A Commercial Truck Driving -CDL- Program Coordinator - Grant Funded JobDuties and Responsibilities:Instruct an appropriate, assigned... ...and outlines for course of study.Use established training materials to present training exercises and practice in preparing...
...AI Product Analyst Intern (Remote / San Jose) Location: San Jose, CA (Hybrid or Remote) Duration: 3 months (2030 hrs/week)... ...emerging AI startups, vertical SaaS, and marketplaces Proactively contact tool creators/founders to request demos, interviews, or...
...persuasion skills Comfortable upselling and closing during phone conversations Energetic, adaptable, and motivated to succeed No experience? No problemwell train you! Details: On-site in Myrtle Beach, SC AM, PM and Weekend Shifts available! Must be 18+...