Customer Service Representative Job at Insight Global, East Aurora, NY

NjNuWWpReFppcVBseVJXOVFhM0o0Qk1tMEE9PQ==
  • Insight Global
  • East Aurora, NY

Job Description

Insight Global is looking for a Fulfillment Coordinator (Customer Service) to support one of our top Toy Manufacturing and Entertainment clients. This is an 8-month contract position with a hybrid work schedule (4 days a week onsite, 1 day remote). The hourly compensation for this role is $22-24/hour depending on years of experience.

As a member of the Customer Service team, you will function as an integral part of a global supply chain by ensuring orders are managed with speed and accuracy from receipt to shipment.

Responsibilities:

  • Serve as Primary contact for retailer accounts and Sales Managers in all communications.
  • Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
  • Enter and maintain accurate pricing and toy specifications.
  • Establish and maintain customer profiles in the order management system to ensure order processing meets customer requirements.
  • Maintain proper Dating Terms and Promotional Programs on all purchase orders.
  • Research and resolve domestic and direct import order and shipment problems.
  • Monitor special orders to ensure timely delivery of product for advertisements, events, and other customer promotions.
  • Provide timely and accurate item, order and shipment information to customers, Sales team, and management for use in planning, scheduling and forecasting.

Qualifications:

  • Associate’s degree in business or equivalent experience.
  • 1+ years' experience in a customer support role.
  • Demonstrated growth mindset by staying curious, and continuously learning, embracing challenges, and improving.

If you're interested in this position, apply today!

Job Tags

Hourly pay, Contract work, Remote job,

Similar Jobs

SREE Hotels

Hotel Assistant General Manager Job at SREE Hotels

 ...SREE Hotels LLC is seeking an enthusiastic leader to fill the Assistant General Manager position at ournew T ownePlace Suites hotel, located in Charlotte, NC, near Billy Graham Parkway . As an Assistant General Manager you will enjoy professional training & development... 

KFC

Associate Manager, Restaurant Compliance Job at KFC

 ...In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The companys restaurant brands KFC, Pizza Hut, and Taco Bell are global leaders of the chicken, pizza, and Mexican-style food categories. More important than our size is... 

Mendota Insurance Company

Claims Adjuster II Job at Mendota Insurance Company

 ...Minimum Qualifications: Education: Bachelor Degree or equivalent experience License Required: Obtain state insurance adjuster licenses Experience: 2 years of prior claim adjusting experience KSA's (knowledge, skills, abilities): Effective verbal and written... 

The UPS Store Florida State University Campus #6133

Campus Mail Courier Job at The UPS Store Florida State University Campus #6133

 ...of the role:As a Campus Mail Courier at The UPS Store #6801 in Baton Rouge, LA, you will be responsible for timely and accurate delivery of mail and packages within...  ...am-1pm Monday-Friday. Off on weekends. This is a part time position, but willing to negotiate full... 

Norconsulting Global Recruitment

Cost Estimator - Heavy Civil Construction Job at Norconsulting Global Recruitment

 ...such as bridges, dams, spillways, hydroelectric facilities, and/or environmental civil construction including stream and habitat restoration, fish hatcheries, fish passage and collection facilities, and similar works. Responsibilities: Analyze project plans, specifications...