Customer Service Representative Job at Insight Global, San Francisco, CA

NzNqZGlBaGRqYVRseWhTeVRxN0w2aDR2MEE9PQ==
  • Insight Global
  • San Francisco, CA

Job Description

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks.

This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city.

Responsibilities:

  • Communicate with customers via email, chat, and phone
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in Zendesk

Qualifications:

  • 2+ years of experience in customer service
  • Prior professional experience with Zendesk
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Job Tags

Hourly pay, Contract work,

Similar Jobs

EVERSANA

Medical Information Specialist Job at EVERSANA

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Were...  ...Job Description THE POSITION: Medical Information is a critically important customer...  ...development. Provide medical writing to assist in drafting of Medical Information... 

Professional Search Network

Event Coordinator Job at Professional Search Network

Primary Duties and Responsibilities: Coordination of onsite and virtual meetings Daily phone and email support up to and including communication with sales representatives and faculty Run various report to manage workload effectively and efficiently For...

Onward Search Education

Program Nurse [80287] Job at Onward Search Education

 ...top jobs with the nation's top schools. Were partnering with a school district in Middlesex County, MA to hire a dedicated Program Nurse (RN). This role is a full-time, 35 hours/week assignment starting ASAP and involves supporting adults with intellectual and developmental... 

REVOLVE

TEMP Ecommerce Copywriter Job at REVOLVE

Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated ...

Flare energy services

Entry Level Video Editor Job at Flare energy services

 ...We are seeking a talented and creative Entry Level Video Editor to join our growing team. The ideal candidate will have a passion for storytelling...  ...raw footage into a cohesive and visually appealing final product. You will work closely with our marketing and creative teams...