Customer Service Representative - Help Desk Job at Russell Tobin, Columbus, OH

NkhYWWlnNWFqcVhyenhhNFM2bk42aEV2MGc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Help Desk Agent

📍 Location: Columbus, OH

💰 Pay: $18 - $19.16/hour

📆 Contract: 6-12 months (potential for extension or permanent hire)

A large financial services company is looking for an Help Desk Agent to provide top-notch technical support. You'll be the first point of contact for IT issues, ensuring smooth operations and excellent customer service.

What You’ll Do:

✅ Answer IT support calls and resolve issues quickly

✅ Provide excellent customer service with active listening and empathy

✅ Use a knowledge base and ticketing system to track and solve problems

✅ Communicate clearly via phone, chat, and documentation

✅ Collaborate with teams and follow company policies

What You Need:

High school diploma or GED (plus relevant work experience)

2-5 years of chat support experience in a fast-paced setting

✔ Strong problem-solving skills & self-motivation

✔ Excellent customer service & communication skills

✔ Ability to troubleshoot software & hardware issues

📩 Apply today!

Job Tags

Permanent employment, Contract work, Work experience placement,

Similar Jobs

Beacon Hill

Administrative Assistant Job at Beacon Hill

A well-established investment management firm is seeking an Administrative Professional to provide comprehensive administrative support to multiple senior and mid-level professionals. The ideal candidate will have 3-5 years of experience in a similar role, preferably...

Maine Veterans'​ Homes

Licensed Social Worker Job at Maine Veterans'​ Homes

 ...to care for those who served. We are seeking a Licensed Social Worker (LSW) to join our dedicated team at MVH Caribou, caring for...  .... Candidates must have a current and valid Social Work License from the State of Maine (conditional licenses will be considered... 

201 LYONS AVENUE

Registered Nurse (RN) Women's Health Mother/Baby Unit Per Diem Days Job at 201 LYONS AVENUE

 ...Job Title: PD RN Location: Newark Beth Israel Medical Ctr Department Name: Women's Health Unit Req #: 0000218638 Status...  ...computer skills Minimum (2) twoyears recent/current Mother/baby experience Preferred: ~ BSN Certifications and Licenses... 

Spectrum Staffing Services/HRStaffers Inc.

Quality Assurance Associate Job at Spectrum Staffing Services/HRStaffers Inc.

 ...SUMMARY Join a quality-focused team ensuring products and processes meet rigorous standards. In this role, youll coordinate deviation...  ...of education and experience). Experience in Quality Assurance within a cGMP-regulated pharmaceutical/biologics manufacturing... 

Brooksource

Technical Recruiter Job at Brooksource

 ...impact both internally with our employees and externally with our clients and consultants. RESPONSIBILITIES As a Brooksource Recruiter, you will build out talent networks of long-lasting, personal, and professional relationships with potential consultants. We...