Desktop Support Technician Job at Insight Global, Sugar Land, TX

N1hqYmpnaFdoS0R2eWhTNVM2N003QkFxMXc9PQ==
  • Insight Global
  • Sugar Land, TX

Job Description

JOB DESCRIPTION

A client of Insight Global is seeking a Desktop Support Technician to join their IT operations support team to work on-site in Sugar Land TX. This role will require the employee to be on-site 5x a week and will start as a 6-month contract with possible extensions.

What You Will Do:

  • Deliver Exceptional Technical Support: Provide prompt and effective technical assistance to end users, ensuring their device, software, printer, phone and mobile phone questions and issues are resolved efficiently and satisfactorily.
  • Manage Support Tickets: Actively monitor and manage the ticket queue, addressing support requests from both on-campus and remote users to maintain smooth operations.
  • Support Events and Meetings: Offer comprehensive IT support for conferences and on-campus meetings, ensuring all technical aspects run seamlessly.
  • Laptop Imaging and Deployment: Oversee the imaging and deployment of laptops for new hires, handle break fixes, and manage returns to keep hardware up-to-date and functional.

Minimum Requirements:

  • At least 2 years of experience in IT
  • High School Diploma
  • Familiarity with Windows and MS Office environments
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills
  • Self-motivated and process oriented

Preferred Requirements:

  • Associate's Degree or Bachelor's Degree in Information Technology or related field
  • CompTIA A+ or similar entry-level certification
  • Exposure to Active Directory or Microsoft Entra ID (formerly Azure AD)
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Customer service experience in a technical support setting

Job Tags

Contract work, Remote job,

Similar Jobs

Brunel

Project Control Manager Job at Brunel

 ...Brunel is currently searching for a Project Controls Manager for a long-term...  ...candidates on a 4x1 rotation (4 weeks working at site, 1 week off at home. If the project workload supports...  ...and suggest corrective actions. Coordinate with cross functional team in... 

Solomon Page

Business Analyst Job at Solomon Page

 ...We are hiring a Business Analyst (Accounting/Finance) to join a top entertainment company in Orlando, FL. This freelance position will run for 12 months with potential to extend and will be based in office on a hybrid schedule (4 days a week onsite, 1 day remote) Responsibilities... 

Care For Life

Live-in Caregiver Job at Care For Life

 .../ Nursing assistant and dementia training/experience valued. Caregiver will typically maintain a daily work schedule of 16 hours of consecutive...  .... You will have your own bedroom. Meals will be included while living in. Job Types : Live-In . Pay : $1116.88 Weekly.... 

COREcruitment Ltd

Bookkeeper Job at COREcruitment Ltd

 ...Bookkeeper New York, NY Up to $80k A dynamic and growing hospitality group known for bringing unique personality and charm to each of its diverse concepts is looking for a Bookkeeper. With over a decade of redefining the hospitality experience, they are seeking... 

Gambit Technologies

Senior Cyber Security Specialist Job at Gambit Technologies

Senior Cyber Security Specialist Hew York City Hybrid up to 3 days a week onsite Were looking for a dynamic Senior Cybersecurity Specialist to partner with our client's Technology leadership team in driving the protection of our enterprise systems and data. In this...