Job Description

DIRECTOR OF MEDICAL GROUP OPERATIONS | Paducah, KY

Lourdes Hospital

Position Summary

Provide operational oversight of all activities for 9 practices in GI, ENT, neurology, neuro surgery, neuro sleep, pain management, and orthopedics. In collaboration with appropriate interdisciplinary team members, is responsible for the oversight of clinical programs, regulatory compliance, performance improvement, certification and accreditation and quality improvement processes. Managerial oversight for each of these identified areas along with supervision of practice managers. Is responsible for the overall direction, coordination, and evaluation of assigned practices. Works closely with the operational and clinical leadership both within the medical group and in the market to advance the goals and mission of the ministry. Leadership responsibilities include revenue cycle management, administration, program management, business development and strategic planning.

Essential Functions

• Supports and directs the efficient, effective operations of assigned practices including provider productivity, appropriate staffing, supply utilization and resource allocation.
• Functions as a positive representative and leader within the ministry and the external community.
• Directs and develops practice leaders.
• Ensures the ministry’s clinical providers provide high quality, efficient, effective care by supporting and developing and retaining highly responsive, reliable, competent support teams.
• Creates a culture of clinical and operational performance focused on quality, service, stewardship and engagement.
• Participate in and occasionally lead market or system-level projects, committees, councils or work groups.
• In collaboration with talent acquisition, actively participates in the recruitment process to interview, retain, train and develop practice clinical and administrative teams. Partners with ministry leaders to identify opportunities for candidate pipelines.
• Identifies and supports meaningful coaching and development opportunities to grow talent within the practice and ministry.
• Acts as a practice and operational leader, and models desirable behaviors that reinforce ministry culture.
• Participates in the associate performance management process, including appropriately coaching, disciplining and documenting performance issues. culture.

Job Qualifications

• Bachelors degree in Healthcare Administration, business, finance, or related field required.
• Masters degree in Healthcare administration, business, finance, or related field preferred.
• 3 years in physician practice management with increasing scope of management responsibilities and achievement.

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