Job Description

Job Title: Director of Operations – CPG & Packaging

Location: Los Angeles, Hybrid Remote Role

Type: Full-Time

Industry: Consumer Packaged Goods (CPG), Packaging

Travel: Domestic & International Travel Occasionally Required

About Us: We are a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.

The Role: We’re seeking a dynamic and detail-obsessed Director of Operations to help lead our end-to-end operations—from sourcing and product development to logistics, quality assurance, and regulatory compliance. This is a pivotal leadership role for someone who thrives in a fast-paced, entrepreneurial environment and brings the ability to solve multi-faceted problems and build systems to prevent them. The ideal candidate also has a deep expertise in project management, quality systems, testing protocols, and global compliance standards. This role reports directly to the Vice President of Operations and will lead a team of product/project managers.

Key Responsibilities:

🧠 Product Development Support

• Manage and mentor a team of product/project managers
• Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
• Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability

📦 Sourcing & Supply Chain Management

• Oversee global sourcing strategies and supplier relationships
• Optimize logistics, inventory management, and cost efficiencies
• Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery

🧪 Quality & Compliance Leadership

• Enforce rigorous quality assurance and test protocols across all product categories
• Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
• Oversee root cause analysis and the creation and implementation of corrective action plans
• Lead product risk assessment reviews
• Monitor vendor assessments
• Assess projects for potential problems proactively avoiding them and/or quickly resolving them

📊 Operational Excellence

• Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
• Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
• Provide regular performance reports highlighting risks and opportunities
• Look for opportunities to automate and increase efficiency through AI & technology.

What We’re Looking For:

• 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
• Record of preventing and solving problems
• Deep knowledge of product testing, regulatory compliance, and quality systems
• Proven track record in global sourcing and logistics
• Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
• Strong leadership, communication, and project management skills
• Champion of AI/technology integration
• Bonus: Experience with sustainability initiatives

Why Join Us?

• Work with a passionate, collaborative team shaping the future of consumer products
• Opportunity to help lead and scale operations in a high-growth environment
• Competitive compensation, benefits, and room for advancement
• Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week
• Salary range $110k - $130k plus bonus; medical/dental/vision/401k/unlimited PTO

If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!

Apply now and help us build the next generation of great products!

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