Job Description

As a Mobilelink Territory/District Manager, you will set the example for your team. This position provides the opportunity to lead and inspire a sales team to deliver outstanding customer service, resulting in customer loyalty and successful, positive expansion of the brand. Your focus will be on, teaching and coaching Retail Store Managers, and inspiring sales staff to expand their knowledge on new phones, accessories and plans.

Responsibilities :

• Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge.
• Develop, challenge and motivate Store Managers inspire them to do the same for their store employees.
• Create an environment where employees are empowered to delivers unique customer service solutions that are aligned with company goals.
• Initiate and lead business change efforts to maximize desired results.
• Foster a continuous learning environment that develops highly knowledgeable and skilled teams.
• Maintain accountability for daily and monthly inventory counts.
• Ensure that company cash handling policies are followed.

Requirements :

• 3-5 years retail leadership preferably in a cell phone and/or consumer electronics retail environment- Open to retail experience outside of telecom including QSR.
• Multi-unit management experience
• The ability to recruit and counsel staff.
• Experience training and evaluating employees.
• Ability to work nights and weekends as needed.

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