Job Description

Job Description:

The Document Controller is responsible for providing professional and efficient support to the team, including receiving, reviewing, categorizing, scanning, filing, and tracking documents using the client’s classification and organization systems and eBuilder. This position requires extreme attention to detail, knowledge of inbound communications, familiarity with confidential documents, and the ability to manage a large number of documents/tasks in a fast-paced environment. The role is on-site Monday – Friday from 8:30am – 5pm.

Key Responsibilities:

• Monitor and control incoming and outgoing submittals, responses, correspondences, and other documentation following required eBuilder processes for each project/contract.
• Ensure all documents are properly stored, managed, and accessible to authorized personnel per agency document control and record retention policy.
• Respond to requests for documents and distribute them as needed.
• Facilitate the advancement of documentation through the eBuilder processes.
• Support project teams on document requirements.
• Ensure document transmittals by others are accurate and complete.
• Proactively communicate with project teams to manage project requests, prioritization, and workload.
• Maintain and continuously improve the Change Control process.
• Contribute to the development of department policies including documentation, storage, and organization policies.
• Initiate corrective action for continuous improvement of efficiency and customer service.
• Perform quality assurance and quality control of all applicable documents.
• Perform periodic archiving and audits to maintain document repository standards.
• Investigate compliance as necessary.

Must Have Skills:

• Associate degree in a related field.
• Minimum two (2) years of professional experience as a document controller in the engineering and/or construction fields.
• Proficient in eBuilder, Microsoft Office Suite – WORD, Excel, PowerPoint; detail-oriented.
• Records management concepts, procedures, and standards.
• Excellent verbal and written communication as well as organizational skills.
• Proficient in analyzing data, problem identification and resolution, able to generate clear/concise reports indicating key issues, multi-task and prioritize work.
• Able to work cross-functionally as part of a large team.

Nice to Have Skills:

• Understanding of general engineering and construction documents is a plus.
• Experience in document control for large projects/contracts.

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