Job Description
Job Title: Field Service Installation and Assembly STATUS: Full-Time, Non-Exempt
Location: Caldwell, ID
Department: Field Service
Reports to: Field Service Manager Be the Difference with JTS | Mission Critical Group! At
JTS| Mission Critical Group , we don’t just hire employees, we empower skilled professionals to drive real impact. Through our
people-centered management approach , we attract, hire, and retain exceptional individuals by fostering a culture where innovation thrives, transparency is valued, and resilience is key. Our core values—
Have Humanity, Be Transparent, Drive Innovation, Be Resilient, Always Reliable, and Grit —define the way we work and succeed together.
Come be a part of the
MCG Way , where your contributions matter, your growth is supported, and your career has purpose.
Join us and help shape the future! JOB SUMMARY: The Field Assembly and Installation team will be responsible for installing, maintaining, and repairing electrical power systems. This position will ensure that systems are operating efficiently and safely, troubleshoot and diagnose any potential issues, and follow all safety, industry, and company regulations, policies, and procedures.
Who You Are: You are an eager and motivated individual looking to build a career in the electrical trade. You’re mechanically inclined, a quick learner, and ready to work hands-on in a fast-paced manufacturing environment. You take direction well, value safety, and are committed to learning the skills necessary to become a skilled electrician.
KEY RESPONSIBILITIES: - Responsible for all onsite diagnostics, testing, troubleshooting, fitting, repair, maintenance and installation of parts to include basic working knowledge of electrical schematics and wiring practices.
- Review service orders, schedule and coordinate field service appointments for repair work in a timely manner.
- Develop and implement a troubleshooting plan based on the information given.
- Diagnose errors and technical problems, determine proper solutions to produce timely resolution.
- Remain flexible with changing field and site conditions adjust timelines accordingly.
- Deliver top notch service and customer assistance during site visits building and maintain client relationships. Resolving any difficult customer situations with professionalism and tact.
- Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature.
- Effectively communicate quality control and engineering related issues to drive product improvements.
- Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers and team leaders.
- Produce detailed service reports and accurate timekeeping for all field visits.
REQUIREMENTS: - High School Diploma or equivalent is desired OR any combination of education and experience that demonstrates the ability to perform the job duties (required).
- 3+ years of experience as a Mechanical Integration and assembly.
- Experience with both high/low voltage and troubleshooting.
- Broad mechanical (fuel/exhaust systems and piping) and strong electrical troubleshooting/repair experience.
- Highly proficient with computers including Microsoft Office Suite and ERP systems.
- Adept at working independently or in a small team environment.
- Must understand electrical schematics, technical manuals, detailed blueprints and engineering drawings.
- Excellent verbal and written communication skills, ability to communicate clearly and effectively over the phone and in person.
- Must have a high degree of accuracy and attention to detail.
- Safely operate company vehicle to out of state job sites maintain a clear driving record with the ability to be added to commercial insurance policy.
- Have reliable attendance, be respectful, responsible and the ability to work autonomously.
SKILLS AND ABILITIES: - Adhere to safety protocols and maintain a clean and organized environment, promoting a culture of safety and compliance.
- Follow all safety procedures and regulations when working on power systems, such as wearing all personal protective equipment (PPE).
- Ability to travel 90% of the time, with little to no prior notice.
- Strong organizational, multitasking and time management skills.
- Excellent customer service skills.
- Ability to work in an environment requiring the employee to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day.
- Strength to carry product, equipment, and tools up to 50 pounds.
- Ability to work in both indoors and outdoors in all weather conditions.
- Ability to arrange and coordinate cost-effective travel as needed, i.e. hotels, flights, rental cars, etc.
- Ability to pass a background check and drug screening.
At JTS, we take pride in producing high-quality,
American-made products while providing a workplace where employees can thrive. With locations in
Caldwell and Nampa, ID, and Abilene, TX , we offer a supportive, fast-paced environment with excellent benefits and career growth opportunities.
✨ What JTS Offers: Competitive Pay – Weekly pay
️
Time Off – Generous PTO and
10 paid holidays Comprehensive Benefits – Affordable
health, dental, and vision insurance Retirement Savings –
401k with a 4% employer match Proudly American-Made – Be part of a company committed to U.S. manufacturing
Wellness & Support – Employee Assistance Program and Wellness Program
Career Growth – Development opportunities to help you advance
Perks & Discounts – Shoes for Crews and more
Engaging Culture – Company events and a team-driven environment’
Safety First – Work in a fast-paced, continuous-run manufacturing facility that prioritizes a “Safety First” culture.
Join a company that values quality, hard work, and the people who make it all happen.
Apply today! Powered by JazzHR
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Job Tags
Weekly pay, Full time, Work at office, Flexible hours,