Job Description

General Manager

Location: Littleton, NH

Industry: Grocery Retail / Consumer Goods / Cooperative Sector

Organization Type: Community-Owned Food Co-op

Employment Type: Full-Time | Executive Level

Reports to: Board of Directors

Salary Range: $130-$150K base

“This compensation range reflects the company's expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process."

About the Opportunity

Littleton Food Co-op, a thriving $20 million community-owned grocery business in Northern New Hampshire, is seeking a strategic, mission-aligned General Manager to lead the co-op into its next chapter of growth and innovation. The co-op serves as a vital retail hub and civic institution—offering high-quality local foods, championing sustainability, and providing meaningful economic impact in the region.

This role offers a rare opportunity for a seasoned leader to guide a financially healthy, locally beloved business while contributing to a values-driven organizational mission in a vibrant, small-town setting.

Key Responsibilities

The General Manager is responsible for the strategic direction, operational leadership, and financial stewardship of the co-op. Specific responsibilities include:

• Oversee daily operations, financial management, and strategic planning for a $20M+ enterprise
• Lead and support a capable, experienced management team to ensure departmental performance and accountability
• Maintain a strong, collaborative relationship with the Board of Directors through regular reporting and strategic dialogue
• Ensure high standards of customer experience, merchandising, and store presentation
• Uphold the co-op’s mission, vision, and values, while continuously exploring opportunities for innovation and growth
• Build and sustain strong relationships with staff, member-owners, local producers, and the broader community
• Represent the co-op publicly and serve as a visible, trusted leader in Littleton and the surrounding area

Qualifications

Required Qualifications:

• Senior leadership experience in grocery retail, natural foods, cooperatives, or mission-based organizations
• Demonstrated ability to manage financial operations, develop and lead teams, and drive organizational performance
• Strong communication skills with the ability to engage effectively with staff, a governing board, and the public
• Commitment to community involvement and cooperative values
• Familiarity with rural or small-town markets and the ability to connect authentically with diverse stakeholders

Preferred Qualifications:

• Experience in cooperative business models and governance
• Background in sustainability, local food systems, or community economic development
• Experience leading through growth, expansion, or organizational transition

Why Join Littleton Food Co-op

• Financial Strength : The co-op is in a strong fiscal position, with a solid leadership team and loyal membership (73% of sales are to members)
• Community Impact : As a cornerstone of the Littleton community, the co-op sponsors cultural events, supports local farmers, and serves as a social hub
• Growth Potential : The Board is open to long-term growth opportunities, including off-site production facilities and a potential second location

Location : Littleton offers four-season outdoor recreation, an active arts scene, and a balance of progressive values and small-town character

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