Hotel Operations Manager Job at Harper Associates, Detroit, MI

NkhqZmp3SllpNnJ2eXhTeVNhZlA0UlltMUE9PQ==
  • Harper Associates
  • Detroit, MI

Job Description

Nestled in the heart of downtown, our luxury hotel offers an unparalleled guest experience, combining excellent service, exquisite accommodations, and top-tier amenities. We are seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations, ensuring exceptional service and efficiency across all departments.

Key Responsibilities:

  • Oversee daily hotel operations, including front desk, housekeeping, and guest services.
  • Ensure an outstanding guest experience by maintaining the highest standards of hospitality and service.
  • Monitor and improve occupancy, ADR, and RevPAR.
  • Train, mentor, and lead department managers and staff to uphold brand standards.
  • Implement and maintain policies, procedures, and safety regulations.
  • Collaborate with the General Manager to develop strategic initiatives and business plans.
  • Manage budgets, forecasts, and financial performance for the front office and housekeeping departments.
  • Address guest concerns promptly and professionally to maintain satisfaction and loyalty.

Qualifications:

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum of 5 years of experience in hotel operations, with at least 2 years in a leadership role.
  • Keen eye for detail and hotel presentation in public areas.
  • Excel at guest service.
  • Strong knowledge of hotel management software and operational best practices.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced, luxury hospitality environment.
  • Proven track record of driving guest satisfaction and operational excellence.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • A supportive and vibrant work environment in a premier downtown location.

If you are a results-driven hospitality professional passionate about delivering top-tier service, we invite you to apply and join our esteemed team.

Click apply or email your résumé to kevin@harperjobs.com .

Visit to see all our job opportunities.

Job Tags

Similar Jobs

Terumo Medical Corporation

Enterprise Architect - Manufacturing Job at Terumo Medical Corporation

 ...business and IT objectives. 3. Establish and enforce enterprise-wide IT standards to promote the correct and consistent use of technologies within the organization. 4. Identify, assess, and mitigate potential risks associated with IT investments. 5. Analyze... 

Oplu (formerly Chace People)

Senior Personal Assistant / Nanny for VVIP Household Job at Oplu (formerly Chace People)

Senior Personal Assistant / Nanny VVIP Private Household (Boca Raton & Wellington, FL) Location: Boca Raton & Wellington, Florida, USA Salary: $150,000+ gross per annum (depending on experience) Languages: Bilingual English & Spanish Contract: Permanent...

Guthrie

Phlebotomist II - Laboratory - Part Time Job at Guthrie

 ...customer service. Duties may require on and off site phlebotomy, specimen transport and...  ...require the employee to rotate evening, night, weekend or holiday duty with coworkers....  ...Joining the Guthrie team allows you to become a part of a tradition of excellence in health care... 

Solar Energy Solutions

Solar Installer Job at Solar Energy Solutions

 ...Solar Energy Solutions (SES) is seeking a highly motivated and skilled Solar Installer to join our team. As the region's largest and most experienced solar design, engineering...  ...assemble, and mount solar PV racking systems, panels, and inverters Perform electrical... 

Gentiva Hospice

Area Director of Business Development Job at Gentiva Hospice

 ...partnerships? Were seeking an experienced Area Director of Business Development to lead sales strategy and manage a team of business development professionals across...  ...of direct sales experience in the healthcare service industry (Hospice, Home Health, DME, Palliative...