Hotel Operations Manager Job at Harper Associates, Detroit, MI

NkhqZmp3SllpNnJ2eXhTeVNhZlA0UlltMUE9PQ==
  • Harper Associates
  • Detroit, MI

Job Description

Nestled in the heart of downtown, our luxury hotel offers an unparalleled guest experience, combining excellent service, exquisite accommodations, and top-tier amenities. We are seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations, ensuring exceptional service and efficiency across all departments.

Key Responsibilities:

  • Oversee daily hotel operations, including front desk, housekeeping, and guest services.
  • Ensure an outstanding guest experience by maintaining the highest standards of hospitality and service.
  • Monitor and improve occupancy, ADR, and RevPAR.
  • Train, mentor, and lead department managers and staff to uphold brand standards.
  • Implement and maintain policies, procedures, and safety regulations.
  • Collaborate with the General Manager to develop strategic initiatives and business plans.
  • Manage budgets, forecasts, and financial performance for the front office and housekeeping departments.
  • Address guest concerns promptly and professionally to maintain satisfaction and loyalty.

Qualifications:

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum of 5 years of experience in hotel operations, with at least 2 years in a leadership role.
  • Keen eye for detail and hotel presentation in public areas.
  • Excel at guest service.
  • Strong knowledge of hotel management software and operational best practices.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced, luxury hospitality environment.
  • Proven track record of driving guest satisfaction and operational excellence.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • A supportive and vibrant work environment in a premier downtown location.

If you are a results-driven hospitality professional passionate about delivering top-tier service, we invite you to apply and join our esteemed team.

Click apply or email your résumé to kevin@harperjobs.com .

Visit to see all our job opportunities.

Job Tags

Similar Jobs

Grimco, Inc.

Local Delivery Driver Job at Grimco, Inc.

Company Description Do you want to work for a company where the people are the purpose? At Grimco, our Local Delivery Drivers aren't just part of a team they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading...

Family Dollar

Industrial Engineer Job at Family Dollar

 ...Excellent written, verbal, and interpersonal communication skills. Advanced data analysis skills with proficiency in Tableau, Power BI, Excel, and MS Access. Ability to travel up to 75% of the time, based on project requirements. Willingness to relocate within... 

Dow Jones

Internship - content marketing Job at Dow Jones

 ...direct clients, recruitment ad agencies, and marketing partners. Lensa partners with...  ...terms and privacy notice. Summer 2026 Internship WSJ Content Marketing Intern Application...  ...across multiple formats, including print, digital, mobile and live events. Dow Jones has... 

Belcan

Mechanical Technician Job at Belcan

Job Description: Position Summary Client is seeking a skilled and dependable Facilities Maintenance Technician to support the daily operations of our engineering labs. This hands-on role involves maintaining, troubleshooting, and repairing a wide range of facility...

Pyramid Consulting, Inc

Caregiver/Home Health Aide/Personal care Assistant/Certified Nurse Assistant Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Caregiver/Home Health Aide/Personal care Assistant/Certified Nurse Assistant . This is a 06+ Months Contract opportunity with long-term potential and is located in Quakertown, PA (Onsite) . Please review the job description below and...