Job Description

Company Description

Vertex Security Systems provides tailor-made security solutions to B2B customers of all sizes and industries, with a focus on sophisticated Security systems integrations made simple. Based in New York City since 2003, we offer modern-day security solutions ranging from security cameras, access control to Alarm systems & intercoms, backed by expert knowledge and outstanding customer service.

Role Description

This is a full-time on-site role for an Inside Sales professional at Vertex Security Systems in New York, NY. The role involves tasks such as lead generation, ensuring customer satisfaction, communication with clients, and providing exceptional customer service.

Responsibilities

• Manage existing clients – From small/medium businesses, retail stores, to enterprises accounts, construction developments, and real estate management companies.
• Survey, design, and planning security systems installations
• Negotiate both installation and monthly subscription charges
• Handle multiple projects at the same time
• This is a part sales position and part relationship management,
• Identify potential risks our clients may face in their day-to-day operations
• Identify upselling opportunities

Requirements

• 3+ years of work experience (Sales and/or High-End Customer Service).
• A strong ability to negotiate with clients both face to face and over the phone
• Exceptional communication skills, strong computer skills, and be detail-oriented with the ability to multitask in a fast-paced environment.

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