Maintenance Technician - Student Housing Job at University Partners, Athens, GA

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  • University Partners
  • Athens, GA

Job Description

JOBPURPOSE:

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

PRIMARYDUTIES&RESPONSIBILITIES: willalwaysincludethosespecificallyassignedbytheimmediate supervisor.

  • Providingexcellentservicetoresidents,guests,employeesandcontractors
  • Completingallroutineservicerequestswithin24hoursatthedirectionofMaintenanceSupervisor
  • Ensuringthecleanconditionofthecommunityatalltimes
  • Maintainingthemaintenanceshopaccordingtopolicy
  • ReportingmaintenanceissuestotheMaintenanceSupervisorandCommunityManagerforreview
  • AssistinginothertasksasdirectedbytheMaintenanceSupervisor
  • Spotcleaningthemodelandvacantunitsonadailybasis

Daily/Weekly:

  • Meetings:Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns.Expect to receive a daily list of assignments and direction from Maintenance Supervisor
  • Timekeeping:Keep a record of hours utilizing company provided forms.Obtain authorization to work overtime from Maintenance Supervisor or Community Manager
  • Common Area Inspection/Pick-up:Walk Common areas daily, before 9 am.Always be diligent to look for maintenance issues
  • Peak Day Trash Pickup:At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness
  • Make-ReadyPreparation:Per the turn schedule provided by the Maintenance Supervisor, complete turns:
    • InstallVendorLockonunitwithin24hoursofreceivingkeysfromresident
    • Communicateanyvendormake-readyissuestoMaintenanceSupervisor.3
    • Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start
    • Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized
    • Workorders:Completeworkordersasdirected.Ensure24-hourresponsepolicy.(Daily)
    • Key Change-Outs:At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled.Document in CSR
    • On Call: Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff
    • BreezewayCleanliness:Enforcetrashstandardsonproperty.ReportviolationstoMaintenance Supervisor so notices to residents can be issued. (Daily)
    • PoolMaintenance:AtthedirectionofMaintenanceSupervisor,logandmaintainpoolchemicals daily, according to local code
    • Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets
    • Maintenance Inventory: Inform Maintenance Supervisor of supplies needed
    • Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly)

    Monthly
  • ScheduledInspections:ReviewPreventativeMaintenanceCalendaronmonthlybasis.Atthe Direction of the Maintenance Supervisor, perform following duties on a monthly basis:
    • Car Checks
    • BreezewayInspections
    • SafetyandTripHazardInspections
  • Monthly Safety Meeting:Attend a monthly safety meeting to stay informed of safety regulationsandchanges.Utilizemeetingtocommunicateproblemsandgetdirectiononbetter ways of doing things and improved cost control

Quarterly/Ongoing

  • Quarterly Unit Inspections:At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs.Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter)
  • Equipment Inventory:Ensure proper equipment is kept in inventory.Report missing/broken equipment immediately to Maintenance Supervisor.Assist in the verification of inventory as directed.Advise Maintenance Supervisor of any needed equipment/supplies
  • Education:KeepMaintenance Supervisor updatedon educationand certification needs.Ensure and required licenses and certifications are kept current

Move-Out/Move-In

  • VendorAssistance:WorkwithvendorsduringprocessandprovideinputtoMaintenanceSupervisor regardingvenders’statusandadherencetoschedule
  • UnitPunch:CompleteunitpunchatthedirectionofMaintenanceSupervisor

Qualifications:

  • Workingknowledgeofelectric,plumbing,HVACandbasicconstruction
  • Ageneralmechanicalaptitudecombinedwithawillingnessanddesiretolearn
  • Abilitytoreadandcomprehendsimpleinstructions,shortcorrespondence,andmemos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Abilitytoadd,subtract,multiply,anddivideinallunitsofmeasure,usingwholenumbers, common fractions, and decimals
  • Abilitytoapplycommonsenseunderstandingtocarryoutinstructionsfurnishedinwritten,oral, or diagram form
  • Professionaldemeanorresultingfrompreviousmaintenanceexperience
  • Excellentcustomerserviceskills
  • Goodcommunicationandlisteningskills
  • Abletobeaneffectiveteamplayerandinteractwellwithothers
  • Organizedanddetail-oriented
  • Patient,even-temperedandworkswellunderpressure
  • Effectivetimemanagementskills
  • Abletomaintainconfidentiality
  • Abletofollowdirectionsfromasupervisor
  • Abletounderstandandfollowpostedworkrulesandprocedures
  • Abletoacceptconstructivecriticism
  • Musthaveowntools
  • Abletoclimbandworkfromladdersandtheabilitytoliftandcarryheavyloads
  • Abletoworkweekendsorovertimeasjobrequires
  • Abletobe“oncall”weekendsandafterhours

Education and Experience :

  • Highschooldiplomaorgeneraleducationdegree(GED);oronetothreemonthsrelatedexperience and / or training; or equivalent combination of education and experience

Certifications/ Licenses:

  • CertifiedHVACasrequired
  • Validdriver’slicenseandproofofinsurance

JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (Thesearethequantitativeandqualitativemeasures that this role will be evaluated and held accountable for).

Cooperation,Influence,Teamwork&BusinessRelationships–25%

  • Collaboration&Teamwork–20%
  • Cooperation–20%
  • CustomerService–20%
  • Influence–20%
  • Internal/ExternalRelationships–20%

DecisionMaking/Initiative–25%

  • Analytical&ProblemSolving–16.67%
    • Decisive–16.67%
    • PracticalJudgment–16.67%
      • Action-Oriented–16.67%
      • Confidence&RiskTaking–16.67%
      • Effort&SelfDevelopment –16.67%
JobKnowledgeand/orJobSpecificSkills–25%

  • JobKnowledge–16.67%
  • Reporting–16.67%
    • Multi-Tasking–16.67%
      • WorkQuality–16.67%
      • WorkQuantity–16.67%
        • Creativity&Productivity–16.67%
Professional/Technical/CommunicationSkills–25%

  • Ethics&Values–14.29%
  • Integrity–14.29%
    • Perseverance&Determination–14.29%
      • Reliability&Punctuality–14.29%
      • TimeManagement–14.29%
      • Approachability&Composure–14.29%
      • Verbal&WrittenCommunication–14.29%
Working environment and physical demands:

X Office environment X Outdoors environment

X Mechanical facility X Changing weather conditions

X Toxic or caustic chemicals X Odors or fumes

X Electrical current X Loud machine/Equipment noise

X Above ground level X Confining spaces

PhysicalDemands :

Over2/3Time

Between1/3and2/3

Under1/3

Walking

X

Sitting

X

Standing

X

Climborbalance

X

Liftingunder10lbs.

X

Liftingover10lbs.

X

Reachwithhands&arms

X

Stoop,kneel,crouchorcrawl

X

Talk or hear X

TravelOutsidethearea

X

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Job Tags

Local area, Immediate start, Outdoor, Weekend work, Saturday,

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