Job Description

Job Title: Mortgage Loan Originator

Location: Draper, UT

Job Type: Full Time

Company: Village Capital & Investment LLC

Introduction:

Village Capital and Investment is a Draper mortgage company currently accepting resumes for full time Loan Officers. We are seeking highly motivated and trainable individuals who are experienced in refinance transactions. Most importantly we are looking for licensed Loan Officers with a positive attitude, ability to close, and a competitive work ethic. We make the phones ring through direct mail, we have an unlimited lead list to dial, and a large team of outbound dialers that will transfer a prequalified and interested person seeking a competitive refinance offer. The warm connection makes for an easy transition to application.

The best candidate will love the fast paced environment of sales while maintaining the ability to serve and connect with our borrowers. The position is often referred to as a call center LO because of our ability to get you borrowers to app and a support team to get the loans closed. This results in less responsibility per customer which allows our LOs the ability to close high volumes. This is in large due to our extremely competitive rates, our fabulous product offering, and our massive database of borrowers. LO's can close many loans per month because of our powerful operations team that support our origination teams. VCI is hiring loan officers when most lenders are doing layoffs because of its powerful advantage that comes from its massive servicing portfolio. Simply taking care of our current borrowers refinance cash out needs are keeping us busy and closing many loans.

We will cover the cost of licensing, continuing education, and annual licensing renewals for our Loan Officers and encourage you to become licensed in multiple states. Village Capital & Investment is currently licensed in 48 states offering you leads and the ability to close loans in each state. We also generate leads from our 70,000 loan servicing portfolio.

Key Responsibilities:

• Communicate refinance benefits for VA & FHA Cash-Out loans from inbound live transfers and inbound and outbound calls.
• Quickly build rapport and build trust and transition calls to loan applications.
• Consult with customers about their current and future goals and translate to refinance benefits.
• Provide excellent customer service from beginning to end.
• Ability to isolate and handle objections to encourage application.
• Efficiently walk applicants through the process and share the benefits of refinance opportunities.
• Requires 30-120 outbound/inbound calls/texts/emails per day following pre-scripted communication.
• Ability to multitask on phone and computer.
• Help the borrower understand and coordinate final underwriting conditions and final closing numbers.
• Communicate and conduct business in an ethical and professional manner.
• Work in a team environment

Basic Qualifications:

• Proven experience with problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Windows and Encompass (Encompass preferred)
• Strong problem-solving skills and attention to detail

Specific Qualifications:

• Evidence of NMLS registration and Continuing Education Compliance.
• 1+ years phone-based inside sales or telemarketing experience.
• Knowledge of loan VA, FHA, USDA, and Conventional loan products and guidelines.
• Above average desktop software literacy - ability to use latest collaboration tools - Google Drive, Google Docs, Sheets, Gmail, Encompass and proprietary programs.
• Demonstrate effective time management and dependability
• Strong work ethic and ability to adapt to a fast-paced startup environment.
• High school diploma or higher.
• Must have the ability to perform basic math and communicate effectively both written and verbal.
• Must be authorized to work in the USA

• Must be able to pass pre-employment testing to include background checks - Criminal and Credit
• Must have professional conduct and business casual attire.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

In Summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

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