Job Description

About Us

We’re Parried, an Austin-based Managed IT Services and Cybersecurity company.

We help small and mid-sized businesses stay secure, work smarter, and avoid tech headaches.

We’ve built a strong, profitable business through reputation and referrals. Now we’re ready to level up our operations and support team as we continue to grow.

We’re looking for an Operations Coordinator to bring structure, organization, and reliability to our internal operations and leadership support.

About The Role

This is a generalist operations role that supports the entire leadership team, helping us stay organized, focused, and running smoothly.

You’ll work closely with the President and department leads to keep operations on track. This includes internal systems, hiring logistics, team coordination, account setup, and vendor management.

We’re not looking for someone to sit back and wait to be told what to do. We’re looking for someone who sees problems, figures them out, and helps us build something better.

This role is remote for most daily work, but you must be based in Greater Austin, TX, for in-person needs like meetings, events, or errands.

What You'll Be Doing

While the role has defined responsibilities, there’s variety in the day-to-day. New priorities will come up, tasks will shift, and you’ll need to stay flexible and responsive.

You’ll jump in where needed, including:

• Organizing internal processes, SOPs, and tools
• Supporting hiring, onboarding, and team logistics
• Tracking internal projects and following up with the team
• Assisting with account creation, management, and documentation
• Supporting vendor coordination and internal tools/platforms
• Helping with team planning, gifts, and events
• Assisting leadership with business needs and supporting the CEO with occasional personal tasks
• Assisting with occasional marketing tasks as needed
• Handling light de-escalation and problem-solving with clients or team members
• Researching, documenting, and handling operational tasks

What We're Looking For

• 2–4 years in admin, ops, EA, or business support roles
• Reliable, detail-oriented, and fast to follow through
• Flexible and able to switch gears and take ownership without handholding
• Clear communicator and confident organizer
• Discreet and professional with access to sensitive info
• Based in the Greater Austin area

Tools & Skills You'll Need To Succeed

• Apple ecosystem tools (Reminders, Notes, Calendar)
• Microsoft 365 (Outlook, Teams, SharePoint, Excel, Word)
• Zoho CRM or similar back-office tools
• IT Glue or other documentation platforms
• Bonus: HR, SOP, admin ops, or marketing support experience
• Bonus: Familiarity with tools used for administrative or marketing support
• Double Bonus: Experience in a Managed IT Services or professional services environment

Pay & Benefits

• Starting salary: $55,000 – $65,000 based on experience

Benefits Include

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Matching
• Work from Home (with some in-person collaboration in Austin)
• Eligible for Pet Insurance and Other Perks

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