Job Description

We are seeking a highly experienced Oracle HCM technical functional consultant/analyst for the Oracle Guided Learning, Journeys, and Guided Journeys modules. This position will join our HR Technology team and partner to deliver best-in-class solutions by providing strategic recommendations and delivering new content and features focused on these modules.

Key Responsibilities:

• Support the development, implementation, and on-going support of Human Capital Management (HCM) system Oracle Cloud Guided Learning (OGL) tool; assure stability and performance of the products and platforms across production and nonproduction environments
• Support the OGL product design sessions to gather, understand, and analyze business requirements to configure content, create Base Guides, build & test new OGL items in Testing POD and Production POD
• Identify and support OGL service maintenance schedule; leveraging internal and external resources/tools to solution, resolve issues, and ensure system best practices are utilized in system architecture and design
• Support HCM releases to align content within OGL to support new Oracle Cloud features/functionality
• Provided recommendations and develop solutions to enhance user adoption and the employee experience of Oracle Guided Learning content.
• Collaborate with peers to identify opportunities to enhance user adoption and the employee experience of Oracle Guided Learning content. Deliver identified solutions.
• Work Oracle SRs and communicate updates to peers.
• Monitor and analyze usage data from Oracle Guided Learning.
• Provide training and support to HR Technology team on Journey and Guided Journey best practices.
• Share recommendations for Guided Journey usage and implement approved recommendations.
• Troubleshoot OGL and Journey related issues and provide expert-level recommendations for system enhancements.
• Maintain documentation and training materials to support user adoption and compliance.
• Excellent communication, organizational, and stakeholder management skills.
• Exceptional problem-solving and project management skills.

Qualifications:

• 5+ years of hands-on experience with Oracle Cloud HCM, with a strong focus on Oracle Guided Learning, Journeys and Guided Journeys.
• Deep understanding of Oracle Guided Learning tools, including content creation and contextual help integration.
• Proven track record of designing and deploying complex, multi-step Oracle Journeys.

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