Job Description

• Knowledge and experience in all aspects of payroll.
  
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
  
• Human resources experience in hiring, supervision, and performance reviews
  
• Knowledge of HIPAA and labor law
  
• Strong customer service skills
  
• Skill in writing policies and procedures
  
• Skill in using healthcare software and computer systems
  
• Knowledge of maintaining supplies and equipment for the medical setting.
  
• Multitasking skills
  
• Problem-solving skills
  
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
  
• Knowledge of continuous process improvement concepts and practices
  
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, and the general public, of all age levels.
  
• Oversees staff orientation and ongoing educational needs
  
• Coordinates all elements of new employee orientation needs, including communication with hire prior to start date.
  
• Creates and updates new hire orientation content and packets as needed.
  
• Updates and prepares the New Employee Orientation binder and provides office orientation for all new hires.
  
• Quality/Process Improvement
  
• Ensures compliance with regulations and standards set forth by regulatory agencies.
  
• Develops and implements operational improvements as indicated.
  
• Handles patient/caregiver complaints and problems.
  
• Perform other reasonable duties as assigned by supervisor
  

Requirements

• Communication: Ability to write and speak clearly and concisely
  
• Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through
  
• Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks
  
• Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems
  
• Decision Making: Ability to use good business judgement in making critical decisions
  
• Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of steps and documents involved
  
• Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency.
  
• Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative
  
• Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say.
  
• Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability
  

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