Job Description

Quality Assurance Analyst

Who We Are

CHESS Health, based in Rochester, NY, is a rapidly growing healthcare technology, software, and services company focused on addressing the crisis of substance use disorder (SUD). CHESS offers a platform of solutions for the full SUD lifecycle; the solutions are ePrevention, eIntervention, and eRecovery. The eRecovery solution includes the evidence-based Connections App, given to individuals in treatment and recovery from SUD. CHESS Health’s customers include health plans, state and local governments, SUD and behavioral health providers, and more.

The Position

CHESS seeks a motivated QA Analyst to create tests to identify software problems, analyze bugs and errors found during tests, document results of tests, recommend improvements in software to enhance user experience, motivate the development process for efficiency and performance, check over updates/releases, look for potential issues, and support/look into issues and potential bugs that are experienced.

Your Value Proposition

· Excellent problem-solving and communication skills, a love for technical challenges, and a willingness to learn

· Experience in software development and testing is required

· Proficiency in computer technology

· Basic understanding of SQL and JavaScript

· Strong Testing abilities, a knack for identifying problems and potential causes, as well as a conceptual understanding of how things work

· Detail oriented and motivated

· Strong organization and writing skills

· Comfortable in a dynamic, fast-moving organization, adapting to change and iterating over work

· Collaborative, with the ability to work cross-functionally; you are excited about sharing knowledge and leveraging technology, and can work successfully in a matrix environment with project team members from multiple/different organizations

· Experience with automated testing languages or experience with testing software like Cypress and Postman is a plus

· We prefer the position to be hybrid in Rochester New York, but can be fully remote for the right applicant

· Bachelor’s degree is required

Our Value Proposition

· An exceptional work environment, with opportunities for growth, mentoring and training

· Opportunities to hone your creativity and sharpen your analytical skills by devising new and innovative solutions to software challenges

· Our teams ensure every customer interaction is exceptional and, as such, you will be the driving force behind our high-level customer interaction.

· You will be able to work in a small but smart team where you can bring in your ideas

· Competitive compensation and benefits, including a company-paid employee health plan option effective your first day of employment

CHESS Health is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination based on race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process and to perform essential job functions. Please contact us to request accommodation.

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