Job Description

About Us

Smith's Interconnect is a leading provider of technically differentiated electronic components, subsystems, microwave, and radio frequency products that connect, protect and control critical applications in the commercial aviation, defense, space, medical, rail, semiconductor test and industrial markets.

Employing over 2,000 people globally our in-house capabilities encompass design, development, manufacturing and testing to respond quickly and accurately to customer's needs and provide the most reliable connectivity solutions.

Job Description

Americas Quality Manager responsible for quality function across the Americas. Develop and drive strategies for quality improvements for both internal and external customers, as well as suppliers. Incumbent will partner with other leaders in the business to ensure that the strategy is fully aligned, understood, communicated, and implemented at all Americas sites. The successful candidate should have experience in a multi-site organization in both influencing direction and management. The incumbent will supervise 3+ quality professionals.

Duties & Responsibilities

• In conjunction with the Global Quality Director, determine the objectives, targets and goals for the Americas Quality staff to support and deliver value aligned to strategic initiatives.
• Measures progress and identifies / takes the necessary actions when objectives, targets and / or goals are not met.
• Lead the identification and execution of team activities / resources required to support strategies / initiatives.
• Drive dedicated focus on continuous improvements in business performance in areas of Quality, Cost, Lead-time and Delivery.
• Provide leadership to their team in the areas of systems, processes, and tools.
• Support the integration of lessons learned into global systems and processes wherever possible.
• Support enhancements to global systems, processes and tools to support changing / evolving global needs / requirements.
• Participate in development of global systems, processes and tools ensuring that market sector and site requirements / needs have been considered and incorporated wherever possible.
• Drive continuous improvement in site · Support deployment of global systems, processes and tools.
• Provide systems assessment support as needed.
• Identify existing and future resource needs for the site to support strategies and future needs.
• Support enhancements to global systems, processes and tools to support changing / evolving global needs / requirements.
• Drive compliance to established global systems, processes and tools.
• Measure conformance and initiates actions when non-conformances are identified.
• Ensure the timely and effective communication of changes / enhancements to Interconnect requirements / expectations
• Facilitate, coach, and mentor site quality and operational teams on Root Cause Analysis and effective corrective and preventive actions processes.
• Manage and maintain quality performance metrics at site.
• Provide leadership, coaching and mentoring to site staff including: Identification of targets, goals and objectives for the team as well as individual team members.
• Identify training and development needs for each direct report. Create and execute training plans, addressing the needs identified.
• Conduct effective Employee Appraisals in compliance with global HR processes with the aim of improving employee performances.
• Conduct recruitment, selection, deployment, leadership, coaching, mentoring, and development of Quality Staff, driving continuous improvement in resource efficiency and effectiveness within the global quality team.

The Individual

• Experience required in multinational companies.
• Demonstrated performance in in multi-site, multi-national environments.
• Proven capability to lead cross functional teams in problem solving, process improvements, and solution implementation.
• Experience in supplier development and management is desirable.
• AS 9100 Knowledge critical for success.
• Knowledgeable and hands on experience in the application of Lean and Six Sigma including at least some of the following tools: · Value Stream Mapping, Cpk/Ppk, GR&R, SPC, Control Plans, Sampling Plans, Kaizen, 5S, Statistical Analysis, SMED, 5 why’s, Root Cause analysis, 8D, VOC, QFD, Error Proofing, Robust Design, FMEA, Cause and Effect Diagrams, Pareto Analysis, etc.
• Experience and familiarity with Performance / Process Excellence and Built In Quality models is highly desirable, as are formal Lean and 6-sigma certifications.
• Bachelor’s degree in Quality or a Technical Discipline (i.e. IE, EE, ME, QE) preferred.
• 5 to 10 years Quality / Operations / Engineering experience in management role in a world-class manufacturing setting, with demonstrated success in both quality leadership and business process excellence.
• Additional certification such as BB/MBB, CQE, CQM, and / or ISO Lead Auditor is highly desirable.
• Bilingual preferences: English, Spanish
• Travel: domestic up to 15%.

Diversity & Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc )

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