Job Description

Seeking: 1 (Full-Time) Saturday/Sunday - 7am-7pm & Monday/Tuesday 3pm-11pm

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity:

We are currently seeking Staff Security to join our team. The Security Officer maintains a safe and secure environment for our residents by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a resident site pertaining to personnel, visitors, and the area.

What You’ll Do:

Create a Secure Environment:

• You will provide a highly visible status to residents and potential intruders to foster a sense of safety.
• Operate wireless communications equipment between the Security Guard and the office.
• Observe video monitors. Patrol hallways, buildings, and parking lots to ensure it is well lit and resident vehicles are locked.
• Determine that no unauthorized vehicles are present.
• Ensure that all doors are secured and locked in the evening.
• Respond personally to the location to satisfy the needs of the residents and personnel.
• Adhere to established safety procedures. Maintains a current list of emergency numbers.
• Keep a record of residents entering and leaving the premises after the front doors are locked.
• Answer incoming phone lines when the office is closed.
• Maintain confidentiality of resident and community information.
• In the event of an emergency, assist local emergency personnel within the facility as needed.
• Attend all required training, in-services, and staff meetings.

What You’ll Bring:

Experience & Education:

• Knowledge of legal requirements for security guard position required.
• Make independent and good judgment decisions within proper policy and procedures.
• Previous security experience desired. Knowledge of legal requirements for security guard position required.
• Ability to react calmly and confidently under pressure and in unexpected situations.

We see and support the whole of you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer-Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented – You’re forward-thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

EEOC:

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation, and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation, and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment, or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing, or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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