Job Description

Ulla Johnson is seeking a result-driven sales associate who will be responsible for all aspects of selling and customer service. The positive and professional associate will help build the Ulla Johnson brand one customer at a time; developing authentic relationships with clients in order to establish repeat business. The Sales Associate maximizes sales by delivering friendly and knowledgeable service while ensuring the store is neat, clean, and well-presented at all times.

Primary Responsibilities:

• Consistently demonstrate excellent selling standards in order to deliver a positive customer experience and achieve store sales goals.
• Provide support to fellow employees, share knowledge/ideas, help complete tasks and/or assist in customer interactions.
• Outfit the customer by making genuine suggestions based on the client's needs while following brand vision.
• Maintain company brand standards by ensuring a neat, clean and organized sales floor, fitting room and stockroom. Keep store environment safe and presentable for employees and customers.
• Help execute efficient and effective handling of all merchandise from shipment processing, floor sets, and replenishment systems.
• Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind.
• Assist the store manager and assistant manager with opening and closing procedures, shipment processing and light BOH tasks.

Experience:

• Previous retail experience

Skills:

• Strong verbal and written communication skills.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and take action when appropriate.

Hourly Wage: $17.00- $23.00 (commission eligible*)

Born and raised in Manhattan, the daughter of archaeologists, Ulla Johnson honed her signature style between the streets of New York and the far-flung destinations of their family travels. Her eponymous line, founded in 1998 just after her graduation from university, immediately caught the attention of the fashion press. Growing from a handful of directional boutiques and with an early endorsement from Barneys New York, Ulla Johnson’s collection has gained a dedicated following and the support of retailers across the US, Europe, Australia, and Asia. She has never wavered on her steadfast attention to the details of construction that have become her hallmark, basing each of her collections on a foundation of natural fibers, beautiful finishing, and ease of fit and form. Ulla lives in Brooklyn with her husband and three children.

Ulla Johnson is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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