Job Description

Objective

The primary purpose of this position is to support a small team engaged in establishing and developing relationships with professional building contractors. As Manager of the Training Academy, this position will assist our client in becoming an effective business resource to these contractors by implementing various training curricula designed to increase sales for both their business and our client. This role will assist with future tools and engagement models proving that recruiting and upskilling of building contractors supports our vision with sales partners.

This position is a member of the Installer Development Team and reports directly to the Director of Installer Engagement.

Primary Functions :

• Oversee the full academy team, including mobile trainers, training coordinator, and Installed Business Development Specialists.
• Provide sales & business development training / events with regular cadence at the Academy.
• Ensure the functioning and efficiency of the daily workflow, scheduling and initiatives related to activities of the Training Academy including utilization of 3rd party resources to support the academy’s delivery of training in business development and marketing focused on building the businesses of our Pro Partners.
• Effectively communicate with management matters regarding team performance and resource allocation.
• Align team with the training curriculum strategy and escalate potential issues and implementation of changes as needed.
• Engage with team to generate impactful courses at the Academy, building upon curriculum in place.
• Contribute and support development of additional courses in building a robust curriculum.
• Instill sales skills all throughout delivery of the material with enthusiasm, and with first-hand experience.
• Assist with development of sales enablement materials and academy focused marketing elements.
• Capture all trainee information at training events within given CRM.

Qualifications :

• A bachelor’s degree is required.
• Minimum of three years’ experience overseeing a team
• Minimum of three years experience in sales, training, or business development role.
• A passion for sales along with an equal passion for training.
• Natural ability for presenting and facilitating workshops with ease and the ability to communicate complex topics in a simple manner.
• A well-equipped toolbox in training including knowledge in adult learning principles.
• Knowledge of the building industry is preferred.
• Proficiency with key technology tools, including but not limited to Microsoft Word, Excel, and PowerPoint. Experience with Hubspot, LearnUpon or other LMS system is a plus.
• Effective communication and presentation skills are necessary.
• Must possess good organizational and planning skills.
• Demonstrated ability to follow detailed and specified procedures.
• Able to demonstrate elevated level of customer focus.
• Must demonstrate ability to take initiative.
• Enjoy working with others in a collaborative approach.
• Willingness to travel, primarily domestic but occasional international travel, around 20-30 days per year.
• Ability to perform the essential functions assigned to the position.
• Compliance with all rules of conduct, safety regulations and policies provided in Employee Handbooks, on Company sites, bulletin boards/announcements, terms/conditions of employment or other means of communication is a requirement of the position.

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