Job Description

Position Overview

The Senior System Administrator will oversee the installation, configuration, maintenance, and reliable operation of computer systems, servers, and network infrastructure. This role is responsible for managing both on-premises and cloud-based systems while ensuring high availability and security of business applications. The Senior System Administrator will also collaborate with cross-functional teams, mentor junior administrators, and lead infrastructure improvement projects.

Key Responsibilities

• System Administration: Manage and maintain Windows, Linux, and virtual servers (Hyper-V), ensuring systems run smoothly with optimal performance.
• Network Management: Configure and monitor firewalls, VPNs, and network infrastructure to ensure secure and efficient data communication.
• Cloud Infrastructure: Oversee the operation of cloud services (Azure), implementing best practices for cloud architecture.
• Security Management: Implement security protocols and patches to ensure compliance with industry standards, responding proactively to emerging vulnerabilities.
• Backup & Recovery: Manage data backups, disaster recovery plans, and ensure data integrity through routine testing and verification.
• Monitoring & Performance Tuning: Use monitoring tools (e.g., DataDog) to track system performance and resolve issues before they impact business operations.
• Documentation: Create and maintain comprehensive documentation related to systems, configurations, procedures, and troubleshooting.
• Mentorship & Training: Mentor junior system administrators, providing guidance and knowledge transfer to improve team performance and efficiency.
• Project Management: Lead infrastructure upgrade projects, system migrations, and continuous improvement initiatives.
• Compliance: Ensure all systems are compliant with regulatory requirements, company policies, and industry best practices (e.g., NIST & ISO).
• Troubleshooting: Provide advanced troubleshooting and support for complex issues, working closely with the IT support team and other departments.

Qualifications:

Experience :

• 5+ years of experience in system administration with expertise in network infrastructure, server management, and cloud services.

Technical Skills:

• Proficiency in Windows server environments.
• Strong knowledge of virtualization technologies (Hyper-V).
• Experience with cloud platforms (Azure).
• Networking knowledge (TCP/IP, DNS, DHCP, VPN, VLANs, firewalls).
• Proficiency in scripting languages (e.g., PowerShell, Bash).
• Knowledge of IT security standards and best practices (e.g., firewalls, intrusion detection, encryption).

Soft Skills:

• Excellent problem-solving skills.
• Ability to manage multiple tasks and projects simultaneously.
• Strong communication skills, both verbal and written.
• Ability to work in a team-oriented environment.
• High attention to detail and organizational skills.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
• Work from home

Equal Employment Opportunity Commission (EEOC) Disclosure:

Embrace Pet Insurance is an equal-opportunity employer committed to fostering an inclusive and diverse work environment. In accordance with applicable federal, state, and local laws, we do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, marital status, pregnancy, genetic information, physical or mental disability, veteran or military status, or any other protected characteristic under applicable law. Our hiring decisions are solely based on merit, qualifications, and the needs of the business. We are dedicated to ensuring a fair, reciprocal, and positive work experience for all employees, and we encourage applications from individuals with diverse backgrounds, perspectives, and abilities. If you have any questions regarding our equal employment opportunity policy, please contact the Human Resources department or an appropriate representative within the company. Additionally, if you require reasonable accommodations during the application process or while working as an employee, please submit a written request to the Human Resources Department. We take our commitment to equal employment opportunity seriously and strive to create a respectful and inclusive work environment for all team members.

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