Job Functions & Responsibilities
• Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. • Installation and configuration of data gateways. • Understanding of how to implement solutions with multiple data sources for library and resources management. • Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365. • Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. • Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement. • Responsible for estimating work content and achieving planned timelines. • Communicate proposed designs and progress on the work to customers, team leads, and team members. • Support cross-functional project teams consisting of app development, IT operations, and information security.
Skills
• Microsoft 365, Office 365, SharePoint/O365 • Adobe • Problem Solving and Troubleshooting • Strong interpersonal and communication skills • Multi-task effectively between projects
Education & Certifications
• Minimum 2 year experience with SharePoint/O365 and Microsoft 365
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