Job Description

Summary:

The Shipping, Receiving, and Warehouse Supervisor is responsible for overseeing all aspects of shipping, receiving, and warehouse operations to ensure efficiency, accuracy, and safety. This role focuses on maintaining a well-organized workspace, driving continuous improvement initiatives, and ensuring that all materials and products are handled in compliance with company standards and customer requirements.

Key Responsibilities:

Team Leadership and Development:

• Train, mentor, and lead the shipping and receiving team to ensure proficiency in material handling, equipment operation, and adherence to company procedures.
• Foster a culture of safety, accountability, and continuous improvement among team members.

Operational Management:

• Plan and coordinate staffing to meet daily shipping and receiving demands, ensuring timely and accurate completion of tasks.
• Monitor the loading and unloading of materials, ensuring alignment with customer service standards, logistics requirements, and accounting protocols.
• Provide daily activity reports by 11:00 AM to relevant stakeholders.

Quality Assurance:

• Oversee the receipt of goods, verifying the quality and quantity of items against supplier documentation. Report discrepancies promptly to carriers, supervisors, and the purchasing department.
• Conduct quality checks for parent roll shipments, including test weighing and coordinating with Quality Control to ensure compliance with purchase order requirements. Maintain chain-of-custody documentation for FSC mix content materials.
• Address major discrepancies, over-shipments, or substitutions with the Operations Manager.

Documentation and Compliance:

• Prepare and verify bills of lading, shipment tickets, and ASNs (Advance Shipping Notices) to meet customer and regulatory requirements, avoiding penalties such as Walmart fines.
• Document and process claims for in-transit damage or discrepancies.

Warehouse Organization and Improvement:

• Develop and implement warehouse organization strategies to optimize space, accessibility, and efficiency.
• Identify and drive continuous improvement initiatives to streamline workflows and reduce operational inefficiencies.

Performance Monitoring:

• Manage team performance, addressing any issues related to productivity, accuracy, or behavior in a timely and professional manner.
• Conduct regular performance evaluations and provide constructive feedback.

Other Duties:

• Perform additional clerical and administrative tasks as needed to support shipping, receiving, and warehouse operations.

Required Skills and Abilities:

• Proven ability to safely operate material handling equipment.
• Strong organizational skills with a focus on accuracy and attention to detail.
• Proficiency in warehouse management practices and space optimization strategies.
• Effective communication and leadership skills to motivate and manage a team.
• Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with ERP systems is a plus.
• Basic math skills to accurately sort, count, and verify shipments and inventory.

Education and Experience:

• High school diploma or equivalent required.
• Additional education (bachelors degree) or certifications in logistics, supply chain management, or related fields preferred.
• Minimum of 5 years of experience in shipping, receiving, or warehouse operations, with at least 3 years in a supervisory role.

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