Training Officer [Must have child welfare field exp and training delivery] Job at Software Technology Inc., Nashville, TN

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  • Software Technology Inc.
  • Nashville, TN

Job Description

Training Officer [Must have child welfare field exp and training delivery]

Nashville, TN/Hybrid

Hybrid work environment with both remote and on-site responsibilities

6+ months

Travel –some travel will be required, under 75 miles each way. No overnight travel required.

Contracted Training Officer Position Summary:

The Tennessee Department of Children’s Services (DCS) is seeking qualified and passionate individuals for the role of Training Officer. This position is responsible for delivering comprehensive Pre-Service and Specialty training to newly hired DCS staff. The ideal candidate will have direct child welfare field experience and a strong background in training delivery, with a commitment to trauma-informed care and the DCS Practice Model.

Key Responsibilities:

  • Deliver Pre-Service Training to new DCS employees, covering:
  • Fundamentals of Child Welfare
  • Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice)
  • Trauma-informed case management practices
  • The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
  • Self-care strategies and Motivational Interviewing techniques
  • Facilitate Mentor Certification Programs
  • Proctor Pre-Service Assessments and support evaluation processes
  • Participate in Case Panel Presentations
  • Participate in Simulation Lab activities (depending on location)
  • Provide web-based technical assistance and support for virtual training delivery
  • Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
  • Collaborate with training team members and program leadership to ensure consistency and quality in training content and deliver

Minimum Qualifications:

  • One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
  • One (1) year of experience in training delivery , adult education, or staff development
  • Proficiency in Microsoft Teams and other virtual training tools
  • Strong communication, facilitation, and organizational skills
  • Ability to work independently and collaboratively in a fast-paced, evolving training environment
  • Bachelor's Degree

Preferred Qualifications:

  • Experience delivering training in a government or human services setting
  • Certification or coursework in trauma-informed care , motivational interviewing , or adult learning principles

Work Conditions:

  • Travel may be required for in-person training sessions within regional area
  • Hybrid work environment with both remote and on-site responsibilities

Job Tags

Remote work,

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