Job Description

POSITION:  Treatment Coordinator JOB CLASSIFICATION : Non-exempt

REPORTS TO:  Manager, Business Department

POSITION SUMMARY:  Coordinates the patients’ treatment estimates.

PRIMARY DUTIES:

• Responsible for calculating patients’ treatment estimates.
• Enters the treatment plan into OMSN software.
• Verifies patients’ calendar-year maximum benefit a week prior to surgery.
• Verifies that we have x-ray and referral for patients.
• Communicates with referring doctor regarding patients’ treatment.
• Communicates with patients regarding estimate and answers questions.
• Communicating with insurance companies as needed regarding patients’ benefits.

SECONDARY DUTIES:

• Other duties as deemed necessary

PHYSICAL REQUIREMENTS:

Must be in good physical condition and able to withstand the stress and demands of an active position. Must be able to endure many long hours of sitting. Manual dexterity, good eye-hand coordination, and adequate vision and hearing needed in daily work. 

JOB SPECIFICATIONS:

• 1-3 Years of Dental Office Experience Required
• Insurance and Billing Experience Preferred

COMPETENCIES:

• Exceptional interpersonal skills
• Ability to accept and follow instructions by supervisor
• Ability to work independently and unsupervised
• Ability to handle conflict and get along with people
• Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
• Ability to work with interruptions and to manage multiple priorities
• Ability to speak, understand, and write fluent English
• Knowledge of correct grammar, spelling and punctuation
• Proficiency in alphabetizing, spelling, and math
• Ability to write legibly and work with numbers
• Ability to complete tasks within time frame

SKILL:

Math and Problem Solving Skills. Proficient use of Microsoft Office applications (Word, Excel, Access, Adobe, Outlook) and internet resources, e.g., web-based applications and database programs -Calculator -Fax Machine – Copier – Computer

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