Workforce Consultant Job at Randstad USA, Worcester, MA

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  • Randstad USA
  • Worcester, MA

Job Description

Job Type: Hybrid, Onsite client visits weekly required to MA, RI and CT.

Branch Locations: Regionally across MA, RI and CT.

*Seeking candidates in Worcester, MA / Hartford, CT / Providence, RI*

Randstad, the world’s leading partner for talent, is hiring a Workforce Consultant. The Workforce Consultant is at the forefront of optimizing workforce strategies for our clients with the opportunity to refine processes, drive efficiency, and ensure client satisfaction in dynamic manufacturing, logistics, and distribution environments.

Our Randstad Inhouse Services Division (RIS) specializes in the provision of high-volume, skilled flexible labor aimed at improving labor flexibility, retention, productivity, and efficiency. The concept provides a complete HR process from recruitment and selection, introduction, planning, and management of workers. We are looking for a problem solver that wants to use their closing skills to empower companies with the right human capital solutions that enable our talent to thrive.

What you get to do:

  • Develop Workforce Optimization Strategies: Refine strategies for recruiting, scheduling, and managing talent, ensuring they align with client goals and drive efficiency
  • Consult on Process Redesign: Continuously improve work processes, collaborating with clients to implement scheduling solutions that enhance business impact
  • Maintain Client Satisfaction: Regularly communicate with key contacts to tailor services, conduct periodic discovery sessions, and design solutions to meet client needs
  • Oversee Workforce Deployment: Ensure efficient deployment, meeting agreements with clients and talent while maintaining a 100% on-time fill rate
  • Utilize Workforce Analytics: Analyze data to demonstrate leading indicators for client success, develop strategies for labor safety, risk mitigation, and compliance.
  • Deliver Strategic Business Reviews: Design and present quarterly reviews, utilizing KPI analysis to drive business forward and create ROI strategies with clients
  • Support Sales Process: Assess client priorities, design custom solutions, and project manage new implementations for senior management visibility

What you need to bring:

  • Bachelor’s degree highly preferred; Masters level work, Six Sigma/Lean certification or process improvement training highly valued
  • A minimum of 3+ years in manufacturing, logistics, distribution, or contact center environments, demonstrating expertise in workforce management and optimization
  • Consulting experience is advantageous
  • Proficient computer skills for accuracy in reporting and recording information
  • Exceptional communication skills, both written and verbal, with the ability to build strong relationships at all organizational levels
  • Strong leadership qualities, problem-solving skills, and the ability to multitask and prioritize effectively in a fast-paced environment
  • A proactive and innovative mindset, comfortable with ambiguity, and willing to take calculated risks to drive results
  • Proficiency using Google mail, calendaring and shared drives

What’s in it for you:

  • Largest global staffing leader
  • Competitive base salary + yearly commission structure
  • Excellent benefits package - medical, dental, vision
  • Generous PTO policy earned from day one
  • Education and professional development
  • Rapid career growth
  • Retirement savings and security
  • Employee stock purchase plan
  • Paid parental leave
  • Short and long term disability
  • Employee assistance program and health advocacy
  • Health and dependent care flexible spending account
  • Metlife auto and home insurance
  • Metlife legal plan
  • Referral reward program
  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

This job posting is open for 4 weeks.

Job Tags

Temporary work, Flexible hours,

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