Job Title: Customer Support Representative / Account Representative - Sr
Location: Columbus, OH
Pay Rate: $19.16/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Levy Sector Position Title: Waiter/Waitress Pay Range: 15.50 to 16.50 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1399651 . The advertised program is an AI recruiting assistant that helps...
...We are a rapidly growing specialized construction company seeking a Estimator with proven experience in commercial construction. This position is part of a our pre-construction team, managing all estimating functions throughout the pre-construction phase of projects....
Blue Box Caf by Daniel Boulud is a luxurious, high-end fine-dining cafe located within Tiffany and Co. in the heart of Midtown Manhattan. We offer a unique and unforgettable dining experience in a stunning setting. We are currently seeking a dedicated and detail-oriented...
...Your Opportunity: Grow your career in real estate as a transaction and operations manager for the Path... ...increased efficiencies and experience. Coordinate with agents, clients, contractors,... ...management experience is a must (real estate license preferred, the company will reimburse...
...PRN Opportunity! Job Details: As a Registered Nurse (RN), your primary responsibility is to provide patient care using the nursing process of assessment, planning, implementation, and evaluation. You will work under the supervision of Charge Nurse(s) to provide...