Job Description

Private Medical is seeking an outstanding physician leader to join our team as our new Chief Medical Officer (CMO). The CMO will play a crucial role in working closely with our team of exceptional primary care physicians across our 6 offices. The ideal candidate will be a visionary leader with a passion for fostering a culture of excellence and driving clinical and operational performance.

About us:

Private Medical (PM) has been pioneering the category of concierge primary medicine for over twenty years by designing a system that honors the relationship between patients, physicians, and each care team member. Across six offices in San Francisco, Silicon Valley, Beverly Hills, Santa Monica, New York, and Miami, our physician-led teams work in concert with our Gynecologists, Naturopathic Medicine Doctors, curated local specialists, leading medical centers, and specialists worldwide to provide proactive, preventative, evidence-based, longitudinal care to our members, including families and executive teams. Private Medical is physician-founded and physician-owned.

Job Overview:

The Chief Medical Officer (CMO) will be responsible for overseeing and working closely with Private Medical's team of 30+ physicians. The CMO will drive alignment, consistency, performance management, and professional developmen t across the physician group. The CMO will collaborate with cross-functional leaders throughout the organization to ensure high-quality patient experiences and smooth team operations. Specifically, the CMO will work with each clinical team to identify and synthesize best practices from around the organization, and then collaborate with our Clinical and Operations teams to create and improve policies, procedures, training and coaching resources.

We seek to achieve greater consistency and use of best practices for introducing new team members, conducting regular and productive team meetings, utilizing electronic health records, and communicating internally and externally.

In addition to their attention to clinical team performance, the CMO will be responsible for overseeing the physician recruiting and hiring processes, and engaging top talent nationally. Further, they will manage the overall physician experience, including ongoing training, education, and community building (i.e., physician calls and retreats). Externally, they will support the continued building and cultivation of our extensive network of over 4,000 external specialist relationships.The CMO will report directly to Private Medical’s CEO.

Qualifications:

• License: Active MD license in at least one of our operating states (CA, NY, or FL)
• Experience: experience as a primary care physician and a minimum of 15 years of clinical and organizational leadership experience
• Proven people management experience, including development and performance management
• Excellent problem solving, communication and writing skills
• Comfortable working independently as well as collaborating with functional stakeholders (Operations, HR, etc.) across the organization
• Familiarity with EHRs and latest medical innovations
• Preferred location is SF Bay Area (open to LA or NYC); expectation of frequent travel to our 6 sites to directly interface with physicians and onsite clinical teams

Responsibilities and Duties:

• Lead PM Physician Group as their direct people manager
• Build camaraderie, culture, and esprit de corps among physician group
• Align physician goals with the organization’s expectations and long-term goals.
• Help identify strengths, weaknesses, and opportunities for development
• Facilitate annual physician reviews (including upward and peer feedback)
• Provide feedback, oversee development plans, and drive accountability
• Manage employee relations and conflict resolution initiatives
• Optimize clinical performance across teams and sites
• Develop standards collaboratively with departmental leadership and physicians, and implement these across sites
• Collaborate to develop operational and clinical protocols
• Surface needs from sites, physicians, and teams
• Drive appropriate levels of consistency across teams
• Find and share the most effective methods
• Support identification, evaluation, and implementation of new clinical technology and innovations
• Work in partnership with the physician group and senior management to set & execute strategic priorities
• Understand the needs and initiatives of physicians and support integration with other departments
• Understand the needs and initiatives of other departments and support integration with physicians
• Oversee physician recruiting , onboarding, and training and mentoring
• In partnership with the Talent Acquisition team, actively manage physician hiring across all sites, continue to build talent pools, and maintain relationships for prospective hires
• Ensure consistency in process with prospective hires (expectations, job descriptions, compensation)
• Develop and implement physician onboarding and training practices, to ensure quality of care, comfort with PM systems, and consistency with PM standards
• Oversee physician network building, including:
• Build relationships with hospital leaders, top specialists, and ER/urgent care providers across PM markets to support PM specialist referrals and expedited access, as well as drive incremental primary care membership referrals to PM
• Collaborate with PM Physicians, Operations Managers, and Business Development in cultivating specialist relationships

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