Claims Assistant Job at Comptech Associates, Overland Park, KS

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  • Comptech Associates
  • Overland Park, KS

Job Description

Job Title: Claims Assistant

Duration: 6+ Months (CTH)

Location: Overland Park, KS

Job schedule: in office 3 days/WFH 2

Job hours: 8 - 4:30pm

Potential opportunity to convert to permanent Client employee.

JOB SUMMARY: The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.

This role reports to an Operations Supervisor or to Claims Team Leader. There are no positions reporting into this position.

JOB RESPONSIBILITIES: Duties may include, but are not limited to:

Assign and Register New Claims – Answer Incoming Customer Service Call

Receive new losses and verify accuracy of information via coverage.

Register new loss information on the system.

Perform all file updates on the system as directed by claim reps/team leader.

Register loss payments on system.

Provide customer service to agents, insureds, clients, and other customers.

Prepare all loss registration forms.

SKILLS:

Strong customer orientation and experience supporting customer needs.

Professional written and oral communication skills to effectively provide service to internal and external customers.

Candidates must be able to format their own professional email responses

Organizational skills and simple adding and subtracting

Experience with computer systems experience and experience in an automated environment.

Client managers will train in our systems, so at least have a basic working knowledge of windows

Keyboarding and data entry skills.

Works well within a team environment; focus on self-development.

Committed to high standards of behavior and performance.

EDUCATION/EXPERIENCE:

High School Diploma

Verbal and written communication proficiency

1-year previous claims processing experience.

Job Tags

Permanent employment,

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