Job Description

Process residential mortgage loans from application thru processing – working closely with Mortgage Loan Officers and Borrower – while providing a superior customer service experience.

ESSENTIAL RESPONSIBILITIES :

• Order and review of Appraisal, Flood document as per the checklist provided and highlight any discrepancy to respective stakeholders.
• Review of condo and Trust documents as per the procedures & checklists to highlight any discrepancies to for further review & rectification. The final feedback is provided to clients on excel sheet
• Maintain and manage pipeline of loans with an emphasis on providing superior customer service, loan quality, accuracy and efficiency – while meeting and/or exceeding production and SLA requirements.
• Review and analysis of UW Conditional Loan Approval, collecting documentation required to satisfy all conditions needed to obtain CTC in a timely manner.
• Review loans in compliance with established federal and state regulations, company policies, and secondary market guidelines.
• Prepare and submit complete and accurate loan files to the processing Department.

QUALIFICATIONS

• High School Diploma or equivalent.
• Minimum of 6 months- 1 years Residential Mortgage Loan Processing experience.
• Excellent disposition, mindset, communication skills and work ethic.
• Thorough knowledge of FNMA and FHLMC guidelines.
• Basic knowledge of first and second (subordinate) lending; collateral and Trust.
• Experience using Fannie Mae’s DU and Freddie Mac’s LPA.
• Ability to work in a fast paced environment, meeting time sensitive deadlines and adapting to changing workloads, while maintaining attention to detail and accuracy.
• Independent thinking with the ability to identify and manage workflow priorities in a high volume environment, completing tasks in a timely manner to meet production service levels.
• Proficient computer skills, including knowledge of Microsoft Office, including Word, Excel, e-mail and internet navigation.
• Exceptional customer service and communication skills.

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