Transportation Coordinator Job at Insight Global, Castle Hayne, NC

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  • Insight Global
  • Castle Hayne, NC

Job Description

Dispatcher (Transportation Coordinator)

Location: Castle Hayne, NC (onsite 5x/week)

Duration: 6-month contract to hire

Pay: $18-22/hr Depending on level of experience

Must Haves:

  • 1-2 years' experience as a dispatcher or in a transportation logistics role within manufacturing (hazardous materials)
  • Experience in managing a high volume of orders and fleet logistics (coordinating 100+ loads a day) - can take 50 if they're not overwhelmed with that
  • Customer service/client facing experience
  • Experience working flexible hours (ie: overtime, weekends, and overnight shifts)

Day to Day:

  • Responsible for order taking, scheduling, dispatching and customer relations
  • Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system
  • Resolve transportation conflicts and handle unusual and difficult customer complaints
  • Provide customer support to ensure maximum efficiency
  • Is positive and upbeat in all communications with customers and other departments
  • Relentlessly pursues a solution to every issue that a customer brings to them
  • Deep desire to exceed expectations of internal and external customers; not satisfied with just meeting expectations
  • Identify and communicate repairs and maintenance of logistics communication equipment

Job Tags

Contract work, Flexible hours, Night shift, Weekend work,

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